Chief Operating Officer at Access Bank

Main Responsibilities

Total financial performance, measured as income vs. target / budget

• Core banking financial performance
• Alliance banking financial performance

Operational performance, measured as a quantitative and qualitative review of the operational and technology performance of the bank.

• Operational performance aligned to business needs
• Performance vs. Industry benchmarks
• Operational risk management
• Delivery in compliance with regulatory requirements
• Commercial activities, measured as a quantitative and qualitative review of the management and effectiveness of the various commercial aspects of the organisation, including the realisation of agreed economic benefits to the organisation, the management of the risks to the organisation and the performance of agreements

Business strategy and integration:

• Business strategy, measured as a quantitative and qualitative review of the effectiveness of strategies and initiatives in support of business growth and customer acquisition.
• Operational and IT strategy, measured as a quantitative and qualitative review of the effectiveness of strategies and initiatives to align IT and operational processes, support and capacity to the business strategy.
• Business integration and extraction of efficiency across units, measured as a quantitative and qualitative review of coordination and cross-functional activities, business efficiency activities (e.g. BI) and other activities that improve the overall efficiency and performance of the business

Business Planning/ Decision Making

• Organisational business plan and strategy formulation
• Organisational and business unit organisation design
• Organisational and business unit budget and forecasts
• Business plan and budget formulation for operations, IT, joint ventures, etc

Policies and Procedures

• Management of all business resources directly and indirectly involved in the various areas of responsibility.
• Strong partnering skills to indirectly manage outputs from peers / colleagues in support of various areas of responsibility

Requirements

Academic Knowledge: 

• Minimum of a 3-year tertiary education, ideally a commerce related degree. Post graduate qualifications (business) would be advantageous

Work Experience: 

• Minimum of 15 years banking experience.
• Minimum of 10 years banking experience at a senior and executive management level in commercial and business banking across a range of operational, project, customer-related and customer-facing disciplines