Chief Operating Officer at South African Bureau of Standards (SABS)

Purpose Statement

• To provide strategic leadership  in the design, resourcing, management, execution and monitoring of the Operations strategy in line with the SABS’s mandate and overall approved strategy, to ensure the execution of key deliverables to support the organisation in its execution functions, while promoting good governance and sound financial and business principles in support of the operating model.    

Minimum Requirements    
Qualifications

• Master’s degree in commerce, Business Management, Management Science, Engineering or a related field (NQF Level 9)  

Work Experiance 

• 15 years relevant work experience in business management or a relevant technical environment 
• 5 years senior management experience 
• 3 years executive experience 
• Proven track record in leading and managing operations at an organisational level
• Proven track record in managing multiple divisions simultaneously at a corporate level
• Proven track record in managing multiple organisational revenue streams, diverse work teams, customer engagement models and business value chain development

Duties and Responsibilities    

Strategic Leadership

• Lead the development, management and execution of the SABS Operations (Certification Services, Laboratory Services, Standards, Customer Partnering and Programme Management Office) strategies and provide input into the overall strategy, policy and decision-making direction of the organisation to reduce costs, generate revenue and implement continuous improvement
• Ensure the alignment of Certification Services, Laboratory Services, Standards, Customer Partnering and Programme Management Office strategies with the requirements of all sub-divisions, through the development and execution of strategic work plans.
• Collaborate with the CEO to direct corporate strategy and operational growth of the organisation in order to drive performance, improve profitability and the quality of service offerings in the designated area of responsibility.

Operational Management

• Oversee the execution of strategic national and international sales and business development pipeline strategies that will integrate and leverage growth opportunities.
• Develop and execute the operations integrated operational plans to meet capacity and requirements in line with the overall strategic plans and deliverables.
• Convert divisional operational plans into business activities and objectives to attain growth targets.
• Continuously assess areas for internal improvement and develop plans for implementation and identify productivity benchmarks and development tools to measure efficiencies in the division.

Stakeholder Management

• Identify and mitigate internal systems and procedural barriers to enhance excellent customer service.
• Build and maintain effective internal and external stakeholder relationships for the purpose of expectations management, knowledge sharing and integration, and to manage the organisation’s reputation.
• Represent and participate in the organisation’s committees and tasks teams as required.
• Convene, chair and attend meetings and present performance and business related information to relevant stakeholders as required (e.g., parliament, national and/or international forums, etc.)
• Provide technical support and advocacy on Operations related matters to the organisation.Actively liaise and build relationships with SABS clients and service providers to ensure that the service standards are achieved. 

Deadline:30th July,2026