About The Government Pensions Administration Agency (GPAA)
The Government Pensions Administration Agency (GPAA) is a government component that reports to the Minister of Finance and administers funds and schemes on behalf of the Government Employees Pension Fund (GEPF), the largest pension fund in Africa. It thus administers the pension affairs of approxima... read moretely 1,7 million government employees and pensioners, as well as the affairs of their spouses and dependants.
Strategic Overview
The GPAA’s strategy for 2015-2019 addresses noted bottlenecks by aligning to the requirements of customers and clients. The intended outcomes are to be efficient, effective and economical and treat people with care. This is at the heart of what the GPAA does.
To ensure that the entire organisation embraces the way forward, a succinct message in symbol form was formulated and is demonstrated in the diagram below. The five "rights” are positioned to focus the organisation on its core business:
GPAA's goals and objectives 2015
To pay the right amount as per legal entitlement, as prescribed by legislation and rules.
To pay the right person who is the lawful member or beneficiary.
To pay benefits at the right time as per legislation.
To employ the right people that are competent, performance driven and caring
To administer funds at the right cost - an economically acceptable cost of administration per member.
Vision
The vision of GPAA is to be the leading, people-centric benefits administrator in government.
Mission
To serve clients by paying clients accurately and timeously.
The Government Pensions Administration Agency (GPAA) Jobs in South Africa
The Government Pensions Administration Agency (GPAA) seeks 6x Customer Services Agents in Mpumalanga, Polokwane and Pietermaritzburg. Minimum of Grade 12 required.Government Pensions Administration Ag