The Government Pensions Administration Agency (GPAA) is a government component that reports to the Minister of Finance and administers funds and schemes on behalf of the Government Employees Pension Fund (GEPF), the largest pension fund in Africa. It thus administers the pension affairs of approximately 1,7 million government employees and pensioners, as wel...
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An appropriate B Degree/National Diploma or equivalent three-year qualification (at least 360 credits) within the Finance field with three (3) to five (5) years proven relevant experience within Employee Benefits environment of which two (2) years supervisory experience or two (2) years junior management experience. Computer literacy that would include a good working knowledge of Microsoft Office products (Word, Excel).
DUTIES :
The incumbent will be responsible for a wide variety of tasks which includes but are not limited to the following: Monitor the implementation of processes and activities within the unit: Ensure the timeous and accurate processing and authorization of pension claims including the administration of death benefit payments.
Assist in the identification of service delivery gaps and challenges within EB Withdrawals and broader EB environment and implement effective business solutions. Implement the Operational Business Plan for EB Withdrawals to support and achieve the strategic objectives of EB. Ensure operational compliance with applicable legislation, statutes, policies and rules to ensure that the GEPF and National Treasury are not exposed to any risk or non-compliance.
Implement and maintain an effective system of internal controls, control environment and delegation of authority for the EB Withdrawals Unit to ensure that staff is accountable for decisions made and work performed. Assist in the compilation and presentation of service delivery performance reports/progress for Senior Management.
Develop and Review EB operations processes and systems: Conduct analysis on policies and make recommendations. Sound knowledge and ability to utilize systems used within the Withdrawals unit. Improve business relationships with employers and other stakeholders by eliminating old cases on hand. Monthly status rep ort to stakeholders.
Management and development of staff: Manage the performance of the unit which involves coaching, mentoring and take corrective action where required, develop performance standards and evaluate team and individuals. Monitor staff regarding human resources such as leave, recruitment and grievances. Compile the work plans for the unit including the consolidation of the operational plans into the directorate's overall work plan.
Provide daily, weekly, monthly, quarterly and annual statistics. Ensure and maintain discipline. Continuous and consistent communication to staff.
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