Chief Specialist: Communications and Stakeholder Management at City of Johannesburg

Minimum Requirements: 

• Grade 12; 
• Degree in Customer Relations/Marketing/Public Relations/Communications/Journalism or related field (NQF level 7); 
• 5 - 7 years’ relevant, related experience at senior practitioner level; 
• Have a valid driver’s license. 

Primary Function:
Lead and manage communications and stakeholder engagement and liaison, including the provision of high quality and responsive information for all stakeholders. Develop approaches to engagements, collaboration and innovation that create improved value for the City/Region and its stakeholders. 

Key Performance Areas: 

• Render an efficient and effective stakeholder engagement management and liaison service in the designated region; 
• Perform specific tasks/activities associated with the provision of internal communications services; 
• Perform specific tasks/activities associated with the provision of external communications services; 
• Provide marketing support; 
• Perform specific tasks and activities associated with the provision of effective and efficient stakeholder management and liaison; 
• Conduct planning and development activities; 
• Optimise process for efficiency; 
• Management of assets entrusted into specialist area; 
• Conduct governance and risk activities; 
• Monitor and report on work/projects achieved. 

Leading Competencies: 

• Communicate effectively; 
• Ability to function under stress; 
• Collaborative/Teamwork & Accountability; 
• Advice and guidance; 
• Information gathering; 
• Change management; 
• Problem-solving; 
• Resource management and networking skills; 
• Time management; 
• High level of confidentiality and Organisational skills. 

Core Competencies: 

• Teamwork; 
• High-level confidentiality; 
• Value and Integrity; 
• Attention to detail and quality focused; 
• Knowledge of local government policies, protocols and procedures; 
• Batho Pele Principles.