CIT Controller at Fidelity Services Group

• The above position is vacant at our Durban Branch. The overall purpose of this position is to ensure an efficient flow of schedules, issuing of confidential information and tracking of the fleet.

Minimum Requirements:

• Clear criminal record
• PSIRA accredited with a minimum Grade C qualification is advantageous
• At least 1 years’ control room experience in the security industry or similar role
• Computer literate (compulsory)
• Excellent verbal and written communication skills
• Able to work under pressure
• Clear disciplinary record

Job Specification:

• Prepare for fleet departures
• Monitoring of the CIT schedules
• Tracking control (taking data from drivers every hour)
• Issuing of OTC Codes to the drivers
• Maintaining contact with all drivers
• Ensure all clients schedules are collected for any given day   
• Maintaining all documentation and administration duties
• Constant communication with Branch Management 
• CCTV monitoring
• Ensure security and basic access control
• Basic client liaison

Other Personality Attributes and core competencies:

• Must be honest and reliable
• Must have good verbal and language abilities
• Pay attention to detail
• Customer service and relations
• Must be self-motivated
• Quality assurance
• Willing to work overtime