City Manager, Cape Town at Moove Africa

About The Role

Moove is looking for an exceptional professional with strong entrepreneurship to be City Operations Manager for the Moove business in Cape Town, South Africa. The ideal candidate will deliver networking excellence and provide subject matter expertise and advice on all existing operations in the location.

The position would be office-based. You will be reporting to the General Manager, South Africa, whereas for day-to-day activities you will be closely working with the City Fleet Manager and City Maintenance Manager.

What You’ll Be Doing

• Set up, Lead, and Scale Moove's business operations in your city.
• Manage and Coach the Operations Customer Success Supervisors.
• Craft and achieve business goals with regard to operational excellence, profitability, and Driver experience.
• Work closely with the General Manager, SA to drive projects and resolve operational issues.
• Manage City Operations Metrics Dashboard and ensure that the business and operational metrics are healthy at all times
• Lead daily stand-ups to review City Ops data and plan the next course of action
• Lead the charge on ensuring timely and full collection of all driver receivables
• Facilitate timely onboarding of vehicles and support vehicle supply activities.
• Support in-country initiatives to promote Driver Safety and Driver Diversity.

What You Will Need For This Position

• Successful candidates will bring a dynamic combination of IQ and EQ and an ability to think strategically and execute tactically.
• A keen sense of responsibility, initiative, and an ability to inspire. You should feel comfortable working autonomously and in a team environment.
• A minimum of 8 years of experience, but we will consider candidates with less experience if they meet our other requirements
• Operational experience is a plus; knowledge of the automotive industry is not required but is a plus.
• Excellent communication, organization, and project management skills
• Balance attention to detail with swift execution - we need to do things quickly, and we need to do them well. Balancing those can be challenging, and this should be a strength of yours
• Ability to prioritize important and urgent activities
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills