Claims Advisor: Non Driveable at Sanlam Group

What will you do?

Up for a new challenge, feel you can make a difference? The Claims Department is looking for an enthusiastic individual who would like to join the Non-Driveable team as an advisor.

What will make you successful in this role?

• Grade 12/Standard 10/NQF 4

• BCom Degree (Optional) 

• Minimum 2 years’ experience in motor claims

• Minimum 2 years administrative experience

Essential Requirements

• Must be highly proficient in dealing with clients at all levels

• Excellent administrative skills

• Good communication skills

• Organised

• Professionalism

• Self-disciplined and time management orientated

• Self-motivated

• Analytical 

• Desire to excel

• Problem solving skills and solution oriented 

• Flexibility

• Ability to multi-task and cope with pressure 

• Attention to detail

• Able to work flexible hours

• Customer centric 

• Active listening skills 

• Understands claims processes and policy wording

• Administratively Efficient

• Team player

• Reliable 

• Fluent in more than one language (English and Afrikaans a must, Vernacular an advantage)

Knowledge and Skills

• Claims administration
• Claims settlements of a complex nature
• Payment approval and rejections
• Operate within claims guidelines and compliance
• Coach and mentor less experienced short term claims clerks

Personal Attributes

• Business insight - Contributing independently
• Manages complexity - Contributing independently
• Plans and aligns - Contributing independently
• Interpersonal savvy - Contributing independently

Build a successful career with us

• We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its four business clusters – Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

• Cultivates innovation - Contributing independently
• Customer focus - Contributing independently
• Drives results - Contributing independently
• Collaborates - Contributing independently
• Being resilient - Contributing independently

Turnaround time

• The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 

The deadline to apply is 25 November 2021.