Claims Consultant at Pro Talent

Job Description

• An established organization in the insurance industry, known for its commitment to professional excellence and a collaborative team environment, is seeking a dedicated Claims Consultant to join their team in Port Elizabeth. This role offers a unique opportunity for career growth within a respected company, responsible for managing the full claims process from registration to settlement.

Where You'll Make an Impact:

• Register and manage insurance claims from inception through to settlement
• Ensure claims exceeding authority are referred to insurers promptly
• Investigate and process claims in line with company procedures and insurer requirements
• Maintain accurate, up-to-date claims records and communications
• Monitor claims analysis reports and ensure balances are accurately reflected
• Verify claim payments for accuracy before processing
• Liaise with clients, service providers, assessors, attorneys, and insurers to facilitate efficient resolution
• Maintain compliance with internal controls and regulatory standards

Requirements:

• NQF4 in short term insurance
• 3 to 5 years' experience in a short term claims environment
• Knowledge of insurance claims processes and procedures
• FAIS compliant with RE5 qualification
• Strong computer literacy
• Excellent analytical skills
• Demonstrated teamwork and management abilities
• High level of integrity

Nice to Have:

• Additional certifications or experience in claims management or customer service within insurance

What We'll Give You:

• Salary: R20,000 - R25,000 per month (Cost to Company)
• Medical Aid Contribution
• Provident Fund Contribution