Underwriter (Nelspruit) at Hollard Insurance

We're looking for an Underwriter who understands that.

• Reporting to the Team Leader: Underwriting, this role is responsible for assessing and managing commercial insurance risks in line with Hollard's underwriting philosophy and governance requirements. You'll play a critical role in supporting brokers, delivering technical underwriting expertise, and ensuring a seamless customer experience while maintaining sound risk management principles.
• This is more than a risk assessment role.
• It's about balancing underwriting discipline, broker service, regulatory compliance, and commercial decision-making to deliver sustainable portfolio performance

You'll:

• Assess new business risks in accordance with underwriting guidelines and accepted risk management principles.
• Make sound underwriting decisions relating to the acceptance or declinature of risks within delegated authority.
• Provide technical underwriting expertise and support on underwriting referrals.
• Manage reinsurance referrals and placement requirements where applicable.
• Operate within approved underwriting mandates, including pricing, discount, and risk acceptance parameters.
• Manage policy endorsements, renewals, refunds, multi-claimants, and day-to-day underwriting queries.
• Take ownership of broker and client queries, ensuring timely communication and resolution.
• Ensure compliance with underwriting guidelines, regulatory requirements, Treating Customers Fairly (TCF) principles, and standard operating procedures.
• Escalate complex risks and underwriting exceptions in line with governance requirements.
• Ensure accurate policy documentation is issued and maintained
• Build and maintain strong relationships with brokers, clients, and internal stakeholders.
• Support service excellence by delivering reliable underwriting support to brokers and claims teams.

Required Knowledge and Experience    

What you'll bring

• A reputation for making sound underwriting decisions, delivering exceptional service, and building trusted relationships with brokers and stakeholders.
• Minimum 4 to 5 years' underwriting experience within the Short-Term Insurance industry.
• Strong knowledge of Commercial Short-Term Insurance products and underwriting principles.
• Proven experience assessing and managing commercial insurance risks.
• Sound understanding of insurance legislation, industry practices, and regulatory requirements.
• Experience managing endorsements, renewals, and policy servicing activities.
• Strong analytical and risk assessment capability.
• Excellent customer service and relationship management skills.
• Ability to work within delegated authority levels while maintaining underwriting discipline.
• Strong communication, problem-solving, and stakeholder management skills.
• Ability to thrive in a fast-paced, broker-focused environment.

Educational Requirements    

Qualifications

• Matric (Grade 12).
• NQF 5 Insurance Qualification.
• Recognised RE Certification (RE5).
• Additional Commercial Insurance qualifications will be advantageous.

Deadline:2nd November,2026