Claims Examiner at Santam Insurance

What will you do?

• Emerald a subsidiary of Santam has a position available for a Claims Examiner who will be based in Fourways , Johannesburg.

What will you do?

•  Management and administration of claims in terms of corporate Assets All Risk Property Damage and Business Interruption claims
• Appointment and management of external resources e.g., loss adjusters, attorneys etc.
• Liaising with / updating brokers, reinsurance brokers and other stakeholders on claims
• Reporting to management and other interested stakeholders on claims
• Ad hoc tasks

Qualification and Experience

• At least 5 years’ experience in corporate / commercial property and business interruption claims handling
• In-depth understanding of corporate / commercial property damage and business interruption policy wordings
• Practical knowledge and understanding of reinsurance claim management and treaty and facultative reinsurance structures / contracts
• Matric qualification

Additional Requirements

•  Tertiary qualification
• Working knowledge of Business Assets All Risks policies
• Experience in and knowledge of reinsurance claims contracts and reinsurance claims handling
• Experience and knowledge on multi-territory insurance programmes and structures
• Regulatory Examination RE5
• IISA qualification / membership
• Proficiency in French / Portuguese

Competencies

• Attention to detail / analytical.
• Solution orientated.
• Negotiation skills
• Mathematically astute
• Computer literate
• Excellent workflow management skills
• Service delivery orientated.
• Excellent communication skills
• Ability to work under pressure.
• Excellent interpersonal skills, and ability to work independently.
• Interaction, building and maintaining relationships within the corporate property insurance market.