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  • Posted: Sep 7, 2021
    Deadline: Not specified
  • Old Mutual Limited (OML) is a premium African financial services group that offers a broad spectrum of financial solutions to retail and corporate customers across key markets in 14 countries.

    Read more about this company


    Claims Handler

    Job Description

    • To provide a quality Claims service to our mandated brokers/UMA’s
    • Ensure containment of claims spend on the mandated brokers/UMA’s
    • Provide excellent service a culture of best practice to our mandated brokers/UMA’s

    • Comply with Binder regulations and Claims Binder agreement

    • Provide support to relevant stakeholders (Re-insurance, Portfolio management, Corporate finance, SIU, Salvage etc.)

    • Handle reportable claims

    • Monthly estimate reporting

    • Drive direction spend

    • Identify risk and mitigate where necessary

    • Collaborate and work closely together (team work) with others thereby leveraging constructive team dynamics and innovation

    • Align own behaviour with the organization culture and values

    • Achieve own performance objectives

    • Actively participate in own professional development and career path.

    • Follow company policies and procedures.

    • Provide broker/customer services/support in line with quality and performance standards

    • Build positive broker relations and solve or escalate broker queries and complaints

    • Analyse data

    • Proactively suggest improvements.

    • Adhere to specified standards, policies, practices and procedures.

    • Identify and recommend areas / ways to improve processes.


    Job Requirements

    • Matric or Equivalent

    • 2 - 3 years relevant Short Term Insurance Claims experience

    • Appropriate Insurance Qualifications

    • Working knowledge, understanding, comprehension and communication  skills

    • Underwriting knowledge

    • Strong EXCEL knowledge

    Method of Application

    Interested and qualified? Go to Old Mutual on to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

    View All Vacancies at Old Mutual Back To Home

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