Claims Technician at FNB South Africa

Job Description

• To administrate claims on service plans, maintenance plans and warranties
• Hello Future Claims Technician,
• Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
• As part of our team in MotoVantage you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
• The role requires you to administrate claims on service plans, maintenance plans and warranties,

Are you someone who can:

• Administrate and control claims 
• Interact positively with groups or teams and participate to a learning and growth culture where information is actively shared
• Document and load all repair quotes onto client policy or contract
• Produce high quality work, by adhering to predefined standards and procedures and in accordance with compliance and governance standards
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service
• Act responsibly with work related resources to contribute to cost containment
• Continuously assess own performance through seeking timely and clear feedback and request training where appropriate
• Identify and utilise opportunities to assess and improve own performance
• Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialisation
• Communicate all claims and queries to customers

You will be an ideal candidate if you:

• Have a Red Seal Certificate
• Have a 2 to 3 years’ experience
• Insurance experience advantageous

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

We can be a match if you are:

• Adaptable and curious
• Have a proven successful track record.
• Thrive in a collaborative environment