Client Reporting Analyst at Ninety One

Key Responsibilities

• Managing the various key stakeholders to ensure input data is delivered within the internally agreed SLAs
• Engaging with Investment IT to ensure the correct data requirements are considered when building data APIs
• Investigating and resolving data issues raised with regards to the production cycle
• Managing the various key stakeholders in the production workflow for reviews to ensure sign off
• ahead of client deadlines
• Working closely with the Investment team to coordinate any changes that reflect in the reports
• Ensuring the implementation of approved change requests
• Providing production and delivery stats to the business to track efficiency
• Working closely with the product owners to coordinate any automation process and implement
• further automation required
• Engaging with Seismic, the vendor on troubleshooting production queries and assisting with
• upcoming projects to be implemented
• Assisting in projects and business initiatives when required
• Ensure team members are appropriately cross-trained and there is a backup for each task
• Continually update procedures with a view to reduce risk, identify efficiencies in process, improve
• efficiency and accommodate change to strategies, client demands, or in response to industry change
• Proactive and effective communication with team colleagues globally
• Ensure excellent internal and external client servicing by responding promptly and appropriately to queries
• Maintain a consistently professional and value-add approach
• Risk & Compliance

Responsibilities

• Adhering to all Compliance policies, including personal account dealing, gifts, market abuse, etc.
• Ensuring Compliance training, declarations and relevant forms are completed on a timely basis
• Ensuring that firm and client data and property, including IT data, are properly protected
• Reporting any possible and actual breaches, errors, complaints or conduct issues.
• Reporting any suspicion that a client, investor, or employee may be involved in money laundering,
• fraud or other crime such as market abuse

Candidate Requirements

• Technical Knowledge and Experience:
• Relevant degree
• Minimum 2 years financial industry experience
• Experience working with complex datasets

System Skills:

• VBA / MS Office tool development (Advanced)
• PowerPoint (Advanced) including linked slides and Excel objects
• Excel (Advanced)
• Experience of formatting documents to corporate style
• Seismic (Desirable) or other content-management tools
• SQL (SQL Server) (Desirable)

Personal Attributes:

• Diligent
• Attention to detail
• Motivated and proactive
• Organised and methodical
• Calm under pressure
• Confident to ask questions