Client Services Administrator (6 Months Fixed Term Contract) - Parktown at Rand Mutual - RMA

THE JOB AT A GLANCE

As the Client Services Administrator, to support sales team with all related administrative and coordination functions for effective and efficient service delivery to all stakeholders.

WHAT WILL YOU DO?

• General administration support to Key account Executive.
• Standby assistance to Key account executive.
• Telephonic and e-mail query management.
• And effective feedback to clients.
• NON-COID New business management and professional feedback.
• Weekly and monthly reports management.
• Provide data and guides to help the sales team.
• Develop and monitor performance indicators.
• Manage sales tracking tools and report on important information.
• Keep record of sales trends.
• Liaise with Key account executive to develop specific sales strategies and ensuring happy clients.
• Stay up to date with new product and feature launches and ensure sales team is on board.
• Inter department enquiry management.
• Excellent customer service and effective communication.

WHAT YOU'LL BRING TO THE TABLE?

• 3 years sales administrative support experience
• Advanced Computer literate - MS Office
• Ability to organise
• Ability to work under pressure
• Attention to detail and accuracy
• Verbal and written communication skills
• Professional personal presentation
• Customer service orientation
• Information management
• Organising and planning
• Coordinating meetings
• Highly Numeracy level