Client Services Officer - Richards Bay at Melomed Private Hospitals

Description

• Orientate new Specialists and General Practitioners
• Regular visits to Specialists and General Practitioners
• Maintain a database of Specialists and General Practitioners
• Conducting ward rounds and interaction with patients
• General hospital marketing
• Distribute and maintain marketing material stock levels
• Coordinate corporate functions and events
• Manage and market various Melomed support programs at hospital level
• Compile and submit all required reports
• Build and maintain relationships with the various external stakeholders: ie media
• Ensure client expectations are met
• Ensure quality client services principles are maintained
• Ensure that all patient queries are addressed and resolved
• Uphold the Melomed professional image and standards
• Uphold the Melomed corporate image and standards
• Exhibit a culture of service delivery

Requirements

• Matric
• Marketing or Public Relations qualification and experience
• Previous experience working in a healthcare/hospital environment
• Valid Driver’s License and own car
• Excellent communication skills
• Excellent computer skills
• Attention to detail
• Ability to cope well under pressure