Cloud and Identity Specialist at Hire Resolve

Job Description

• A global freight forwarding logistics company who offer a wide range of services including air and ocean freight, customs brokerage, warehousing, distribution, and specialized solutions for various industries, are seeking Cloud and Identity Specialist who will be responsible for building, securing, and maintaining cloud and identity platforms across a global enterprise environment.

Responsibilities:
Azure Infrastructure:

• Configure, deploy, and manage Azure services (VMs, App Services, SQL, Storage, Key Vaults, Front Door, API Management).
• Support network integrations including Azure Virtual WAN, ExpressRoute, and Palo Alto Cloud NGFW.
• Implement infrastructure changes via CI/CD pipelines (e.g., GitLab, Terraform, ARM, Bicep).
• Manage backup, recovery, and business continuity for Azure workloads.
• Troubleshoot and resolve Azure infrastructure incidents.

Identity & Access Management:

• Support hybrid identity infrastructure (Active Directory + Entra ID), including user/group management, synchronization, lifecycle changes, conditional access, and MFA.
• Assist with Silverfort identity protection implementation and support.
• Apply least privilege principles and manage server access (RBAC, group assignments).
• Support privileged identity access and just-in-time controls.

Microsoft 365 & Collaboration:

• Configure and support Exchange Online, on-prem Exchange, and hybrid setups.
• Provide Tier 2/3 support for M365 services (Teams, SharePoint, OneDrive).
• Support AvePoint-based M365 backup configuration, monitoring, and testing.
• Contribute to M&A integrations, including M365 tenant-to-tenant migrations.
• Support CoreView configuration, workflows, and policy enforcement.

Operations & Security:

• Maintain internal and external DNS entries, ensuring zone file hygiene.
• Manage internal PKI and external SSL certificates, including lifecycle.
• Configure and tune monitoring tools for identity and cloud platforms.
• Respond to alerts, support tickets, and participate in incident troubleshooting.
• Assist in disaster recovery testing, documentation, and backup validation.
• Integrate acquired systems securely into our global architecture.

Minimum Requirements:

• 3-5 years of hands-on experience with Microsoft cloud and identity technologies.
• Solid working knowledge of Azure, Microsoft Entra ID, and Active Directory.
• Experience supporting Exchange Online, on-premises Exchange, and mail routing.
• Familiarity with DNS, SSL certificate management, and hybrid identity scenarios.
• Proficiency in scripting (PowerShell or Python preferred).
• Comfortable supporting CI/CD workflows.
• Awareness of enterprise backup, monitoring, and DR strategies.
• Hands-on participation in M365 or Active Directory migrations.
• Strong written and verbal communication.
• Excellent time management, organizational skills, and keen attention to detail.
• Proven problem-solving abilities and a high degree of initiative.
• Comfortable in a fast-paced environment.
• General knowledge of software development lifecycle.

Preferred Qualifications

• BSc IT, BTech, or equivalent degree.
• Understanding of SQL Databases.
• Exposure to Silverfort, CoreView, AvePoint, or Palo Alto Cloud NGFW.
• Understanding of GDPR / ISO27001 / POPIA.