The Beekman Group is one of South Africa’s leading corporate players in the development and management of property, as well as in the leisure sector.
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We require an individual that will be self motivated to achieve monthly collection targets. Primary duties will include the collection on outstanding accounts, allocation of client payments, maintaining debit order and credit card instructions and resolving client queries. Receive and respond to Freshdesk tickets daily. A service orientated approach must be adopted when assisting members, which may require face to face consultation. Ensuring that established Call Centre performance standards are achieved is necessary.
Requirements:
Matric
Proven collection ability, with a strong focus on customer service and collection experience will be an advantage
Excellent verbal communication skills
Ability to deal with members in a professional and courteous manner
Above average computer literacy
Knowledge of timeshare industry and levies will be an advantage
Gmail
Yahoomail