Available Job Openings at Beekman Group

Key Performance Areas: 

• We require an individual that will be self motivated to achieve monthly collection targets. Primary duties will include the collection on outstanding accounts, allocation of client payments, maintaining debit order and credit card instructions and resolving client queries. Receive and respond to Freshdesk tickets daily. A service orientated approach must be adopted when assisting members, which may require face to face consultation. Ensuring that established Call Centre performance standards are achieved is necessary. 

Requirements:

• Matric
• Proven collection ability, with a strong focus on customer service and  collection experience will be an advantage
• Excellent verbal communication skills
• Ability to deal with members in a professional and courteous manner
• Above average computer literacy
• Knowledge of timeshare industry and levies will be an advantage

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Key Performance Areas:

• Assist the F&B Manager of a large and very busy Resort property with the following:
• Planning, forecasting and budgeting the revenues and cost for the department.
• Staffing and scheduling of the employees and allocation of duties to ensure the maximisation of productivity and minimise payroll costs.
• Creating a work environment that is high in employee morale and provides constant learning and development
• Develop systems and procedures that achieve higher cost efficiency and guest satisfaction.
• Assist with the recruitment and performance appraisal and management of employees in the department.
• Manage and lead employees to ensure maximum productivity.
• Work with the outlet chefs in the area of cuisine, menu planning & design for the various outlets / banquets.
• Ensure through regular monitoring feedback, prompt, efficient and accurate service is provided to all guests.
• Organise food festivals and develop ideas in conjunction with the public relations staff programs to encourage guest support.
• Compile and review the monthly profit and loss statement
• Ensure that all the operational standards set for all the equipment and processes are followed.
• Maximise F&B profitability by implementing the cost containment strategies for all the outlets.
• Conduct refresher-training programs for employees and guide the new employees in the department.
• Revise manager’s duty list to ensure that all areas of reporting and reconciling is covered.
• Address any grievance and counselling issues among the department associates with all departments and areas including outsourced functions 

Position Requirements:

• Proven F&B Management experience and a history of experience in the Hospitality industry
• Proven management skills including: Guest & Staff relations and administration, Management of revenue streams, Budgeting and Financial experience
• Excellent understanding of all aspects of Hospitality Operations
• Computer literacy skills including : Excel, Word & GAAP

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Key Performance Areas:

• Hiking and guiding, leading groups on outdoor excursions, providing information on flora, fauna, and geography.
• Responsibilities include ensuring safety, interpreting nature, and enhancing participants’ outdoor experience.
• Strong knowledge of local ecosystems, navigation skills, and first aid are essential. Excellent communication and leadership abilities are crucial for fostering an enjoyable and educational hiking experience.
• Daily program development, design, plan, and implement adventure sports programs such as rock climbing, kayaking, zip-lining, mountain biking, and other outdoor activities.
• Develop and manage a calendar of events, ensuring a diverse and engaging lineup of activities throughout the year.
• Ensure all adventure sports activities comply with safety regulations and industry standards.
• Conduct regular safety inspections and risk assessments of equipment and facilities.
• Train Staff on safety protocols and emergency procedures.
• Schedule Staff shifts and manage rosters.
• Provide exceptional customer service, addressing inquiries, complaints, and feedback promptly and professionally.
• Oversee the maintenance and upkeep of adventure sports facilities and equipment.
• Assist in taking equipment and activity bookings.
• Assist with promotions, functions, and events.
• To be pro-active and use initiative with customer service and complaints.
• Ensure prescribed standards are maintained in terms of maintenance, security, marketing, public relations, operations, water safety and hygiene within the prescribed working area
• Up sell all Resort facilities.
• Child mind kids – Love for Children – Facilitate and arrange kids and family water sport entertainment games and activities. 

Position Requirements:

• Experience in entertainment in various settings like theme parks, Children’s camps, Hotels and Resorts.
• Ability to lead games and activities for kids and families.
• Public speaking
• Computer literacy and Audio-visual expertise
• Proficiency in Crisis management
• Safety and security act (O.H.S.A)
• First Aid
• Live Out Position 

Person Requirements:

• Matric/Grade 12 equivalent
• High energy levels with a passion for working with the public & particularly children.
• Prepared to work outside of normal office hours which includes, public holidays and weekends.
• Work during high season periods
• Work within a multi-cultural environment including multi genders
• Flexibility, patience and adaptability

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Key Performance Areas:

• Develop and execute creative content strategies for social media platforms including but not limited to Facebook, Instagram, YouTube, X, LinkedIn, and TikTok.
• Develop and implement content acquisition plans and sources as required.
• Create, edit, and publish engaging content such as posts, reels, stories, vlogs, blogs, videos, graphics, and more.
• Collaborate with the marketing team to align content with overall marketing goals and campaigns.
• Monitor social media trends, audience insights, and competitor activities to optimise content strategy.
• Analyze performance metrics and generate reports to assess the effectiveness of content and campaigns.
• Stay up-to-date with industry trends and best practices in social media marketing and content creation.
• Assist in the development and execution of social media advertising campaigns.

Position Requirements:

• Proven experience as a Social Media Content Creator, Editor, or similar role.
• Strong portfolio showcasing your content creation and editing skills.
• Proficiency in graphic design and video editing software (e.g., Adobe Creative Suite, Canva, Final Cut Pro, etc.).
• Excellent written and verbal communication skills.
• Creative mindset with a keen eye for detail and aesthetics.
• Strong understanding of social media platforms and their respective audiences.
• Ability to work independently and as part of a team in a fast-paced environment.
• Knowledge of SEO and social media analytics tools is a plus.
• Bachelor’s degree in Marketing, Communications, Design, or a related field is preferred but not required.
• Team player
• Good time-management skills