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The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines. The Group also provides complete solutions for financing and service. The Volvo Group, with its headquarters in Gothenburg, employs about 95,000 people, has production facilities in 18 countries and sells its produc...
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The purpose of the role:
Achieve challenging stretched targets, with regards to collecting outstanding debt from our customers. The position will require efficient and professional handling of all overdue accounts and related administration, reporting and/or analysis. You will be contacting customers over the phone and by email and will need to liaise with internal teams and external parties/agents/attorneys. You will prioritize your customers and have regular team discussions about our debtors. You will assist our customers with any queries or problems, whilst focusing on recovering the outstanding debt.
You will need to manage your workload, as well as perform daily/weekly/monthly tasks. You will get involved with reporting each month and will have the opportunity to develop your knowledge and skills within other areas of the department, such as learning about the terminations, recovery and remarketing of assets processes.
Reporting: This position reports to Head of Collections & Risk
Qualification & Job Experience:
Key Competencies:
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