Commercial Support Analyst (Service Departments) at Boxer Superstores

Purpose of the Role

• The Commercial Support Analyst will provide direct commercial, analytical, and administrative support to the Senior Commercial HOD. The successful candidate will play a key role in analysing financial and market data, preparing reports and presentations, monitoring supplier and category performance, and supporting commercial decision-making processes across the department.

Minimum Requirements

• 3-Year BCom Degree or equivalent qualification in Analytics or related field
• Minimum 3 years’ relevant experience in a commercial analytical role
• Advanced Microsoft Excel skills
• Strong analytical and numerical reasoning abilities
• Excellent attention to detail and organisational skills
• Strong verbal and written communication skills
• Ability to work under pressure and meet tight deadlines
• Good mathematical and accounting knowledge
• High level of discretion when handling confidential information
• Proficient in Microsoft Office and PowerPoint
• Knowledge of Bomm System and Cube is essential
• Experience working with market analytics dashboards (e.g. Nielsen platforms) advantageous

Duties and Responsibilities    
Key Responsibilities

Commercial & Analytical Support

• Conduct financial analysis focusing on margin control, cost forecasting, and promotion modelling
• Analyse market trends, category performance, and supplier analytics using market insight platforms
• Collect, analyse, and interpret data to identify trends and opportunities
• Prepare and present ad hoc reports and presentations for senior management
• Monitor supplier, category, buyer, and promotional performance, providing recommendations for improvement
• Track and analyse combo promotion performance and maintain historical performance records
• Support pricing decisions through data-driven analysis
• Provide support and engagement on supplier dashboard initiatives

Administrative & Operational Support

• Manage and coordinate special commercial projects and sensitive initiatives
• Communicate effectively with internal and external stakeholders
• Assist in policy and process improvement initiatives
• Compile promotional sales forecasts and analyse post-promotion performance accuracy
• Manage seasonal and ad hoc controls, ensuring claims and collections are accurately processed
• Support trading term compliance pre-audits
• Ensure compliance with EDI processes and procedures

Deadline:8th June,2026