Commercial Underwriter at Guardrisk

Role Purpose    

• The Underwriter will be responsible for writing new business, providing renewal terms, technical and claims advice, and liaising with brokers within the agreed mandate limits as determined by the Product Manager / Underwriting Executive.

Requirements    

• Grade 12
• FAIS – Completed RE5 Certificate and Credits (60 credits)
• Proven track record of underwriting experience e.g., assessing exposure, understanding risk reports, underwriting levels and risk rating
• DOFA Certificate
• 5 years’ experience in commercial underwriting
• Technical knowledge on the underwriting of Non-Motor and Motor Commercial risks
• Proven track record of underwriting experience e.g., assessing exposure, understanding risk reports, underwriting levels and risk rating

Duties & Responsibilities    

• Quoting and underwriting of new and renewal business on Commercial Risks
• Ensuring that risks are written within the company’s risk appetite and complies within the reinsurance/underwriting treaties and internal mandates
• Knowledge of facultative placements
• Basic system operating knowledge essential
• Renewal process:
• Conduct the policy renewal process, offering renewal terms after analysing claims history and risk profile
• Completing renewal process on system and providing broker with renewal pack
• Credit control, matching cash, invoicing, and assisting Finance Department with matching processes
• Take adequate underwriting action to correct underperforming clients such as increasing premiums, excess payments, deductibles and or terminate relationship
• Monitoring and taking corrective action on poorly performing risks
• Requesting and analysing risk survey reports
• Providing risk survey results, risk survey requirements after analysing risk survey report
• Following up on risk survey requirements and implementation thereof
• Maintain an acceptable loss ratio
• Maintain policy wording drafts, ensure that the product remains competitive with market offering and amended regularly in line with re-insurance treaty specifications
• Maintaining and building relationships with brokers
• Dealing with day-to-day queries and amendments to existing policies
• Provide input into building and designing various aspects of the products on a designated system
• Providing brokers with advice, Handle all broker queries, complaints, and problems
• Conducting product training to brokers
• Do broker visits with a view on growing the Commercial Product footprint, including the overall footprint of the associated business products 
• Adhere to all aspects set out as per Commercial Standard Operating Procedures
• Assist with Audit process as requested by Outsourced Authorized Auditors
• Assist with Audit process on existing policies, new business and renewals within delegated authorities, binders
• To perform any other duties that may be assigned

Competencies    

• Attention to detail 
• Collaborative 
• Client commitment 
• Good planning and organising skills