Communications Consultant - JHB at PricewaterhouseCoopers (PwC)

Purpose of Job

The Communications consultant is responsible for writing and editing content that effectively describes and promotes PwC programmes and initiatives in support of business goals and culture. This role assists with communication materials that inform, engage and inspire PwC clients and other stakeholders through digital channels including PwC Africa websites, social media and other digital platforms.This role also assists with communication materials that inform, engage and inspire PwC partners and staff.

This role supports the PwC Africa territory of firms and CMD teams at those firms. As the largest firm in the PwC Africa territory, this role also directly supports PwC South Africa and the PwC South Africa CMD team.

Role Description

Responsibilities:

• Delivers the Integrated Content function’s 

Digital Communications services:

• Develop compelling messages and communicating them through a variety of appropriate channels:
• Such as web content, social media messages and other external, digitally-distributed messages and content
• Working closely with Strategic Marketing team to develop messages that align to marketing campaign objectives
• Assisting with leadership profiling, and work closely with the Internal communications and social media senior associate, to position PwC on social media
• Developing content plans, editing and writing of digital content
• Delivering consistent quality of digital communications, with coaching and reviews conducted by the 
• Developing innovative digital communications, such as through content, design and/or channel choice (working closely with Africa CMD’s Digital Presence and the Brand & Creative teams)
• Developing content that inspires PwC Africa clients and other stakeholders and that supports the firm’s strategy and voice in the market and drives our growth ambition, as well as PwC Africa’s Greater Societal Purpose
• Identify internal PwC people who are highly networked and  effectively engage them such as through Smarp/Haiilo, to help share PwC Africa messages on digital platforms
• Ensure digital communications content aligns with our brand's identity and messages

Internal Communications services:

Internal communications:

• Developing content plans, editing and writing of internal content
• Such as messages, emails, articles, speeches and talking points
• Actively engaging with internal stakeholders to develop compelling messages and key themes, and communicating them through a variety of appropriate channels
• Delivering consistent quality of internal communications, with coaching and reviews conducted by the Internal communications and social media senior associate
• Developing innovative internal communications, such as through content, design and/or channel choice (working closely with Africa CMD’s Digital Presence and the Brand & Creative teams)
• Developing content that inspires PwC Africa people to “opt in”, support the firm’s strategy and voice in the market and drive our growth ambition, as well as our Greater Societal Purpose
• Identify internal target audiences and create plans to effectively engage them 
• Ensure internal communications content aligns with our brand's identity and message, and assist with internal change management

Key Competencies and Attributes

Knowledge, skills and abilities

• Articulate individual with excellent written communications skills
• Demonstrated ability to write clear, concise, conversational, grammatically correct documents
• Strong oral and written communications skills that demonstrate a professional demeanour and the ability to interact with others with discretion and tact
• Excellent critical thinking skills and the ability to exercise good judgement and solve problems quickly and effectively
• Content ideation, insight generation, and storyline development competencies
• Attention to detail
• Ability to multitask
• Proven ability to deliver to deadlines
• Ability to consult and advise
• Good collaboration skills, applied successfully within team as well as with other areas
• Self-motivated with the ability to complete projects in a timely manner

Qualification & Experience Requirements

• Excellent written communications skills
• Bachelor's degree in Communications, Journalism, Public Relations or related field 
• Experience in digital marketing, digital content creation and digital communications platforms
• A minimum of 3 years’ experience 
• Previous experience in communications for a similar organisation would be a strong advantage
• Experience developing compelling content for internal stakeholders including Human Capital / Human Resources is preferred
• Experience working with senior-level leadership to develop communications content is preferred.