Community and Engagement Manager at Accenture

What You’ll Do:

• Engage & Interact – Be the voice of our brands, respond to comments, start conversations, and keep our online communities buzzing.
• Create & Write – Craft witty, engaging, and on-brand copy for social interactions, posts, and live event coverage.  Cover Live Moments – Help plan and execute real-time coverage of key events, ensuring we’re always part of the action.
• Think Creatively – Spot opportunities to surprise and delight our audience while solving engagement challenges in innovative ways.
• Stay on Trend – Keep your finger on the pulse of digital culture, social trends, and emerging platforms locally and globally.
• Support & Collaborate – Work closely with the team to execute campaigns, schedule content, and ensure smooth day-to-day operations. 

What You Bring:

• Experience in community management, social media engagement, or a related field.
• Strong writing skills—you know how to be punchy, clever, and clear.
• A keen eye for real-time opportunities and live event coverage.
• A proactive, problem-solving mindset.
• A love for internet culture, memes, and making meaningful connections online.
• Familiarity with social media management tools and analytics. 

Qualifications/Experience/Skill:

• Proficient with Khoros and Sprout, Brandwatch and Hootsuite a plus.
• Proficient in MS Office365 (i.e. Word/Excel/PowerPoint/MS Teams/OneDrive, etc.) and Google Office Suite
• Minimum 5 years working experience as community & engagement manager in a creative agency or related company
• Chronically online and in tune with social trends locally and globally
• Good understanding of social media KPIs
• A good command of the English language (both verbal and written)
• Vernacular: ability to write in isiXhosa & isiZulu will be advantageous
• Strong multitasking skills (ability to work on more than one brief at any given time)
• Strong time management skills
• Strong administrative and organisational skills