Community Manager & Copywriter (E-commerce) at Black Pen Recruitment

Job Description

• Our Client is South Africa’s most trusted review platform; bringing consumers and businesses together to continue their focus on improving customer experiences.
• As a young and dynamic company, they are looking for smart, creative and hardworking people to join their team. In return they offer a great work environment with flexible working hours. They are transparent, fun, vibrant, fast growing and create equal opportunities for all. 

Experience: MidSenior level  

Job type: Permanent / Remote 

Requirements
Community Management:

As an established brand, with an ever growing consumer base made up of both reviewers and business users. In this role you will own the space and boost engagement and awareness of the Client’s image.

Skills and experience:

•  3-5 years of experience in copywriting and community management
•  Knowledgeable in blog posts and sponsored articles, social media, landing page copy and SEO
•  Experience working in SaaS business, a bonus

Responsibilities:

•  Management and maintenance of social media pages
•  Responding to and engaging with the customers on social channels
•  Collaboration on social strategies and content calendars
•  Feeding back into the product team with customer insights
•  Write SEOdriven blog posts
•  Work with product to develop support and educational guides for both business users and reviewers
•  Work with marketing to ensure copy is aligned with our digital marketing strategy

We are looking forward to hearing from you soon!