Complex Manager at Bidvest Prestige

Position Overview:

• The Complex Manager at Bidvest Prestige is responsible for overseeing and managing the operations of a complex or multiple complexes within the organization. The Complex Manager will work closely with clients, staff, and vendors to ensure a high level of service delivery and client satisfaction.

Key Responsibilities:

• Collaborate with clients to understand their requirements and preferences, and ensure that services are delivered accordingly.
• Manage and supervise a team of staff members, including cleaners, maintenance personnel, and administrative staff.
• Monitor and evaluate the performance of staff members, providing feedback and guidance as needed.
• Develop and implement operational strategies to optimize efficiency and service quality within the complex.
• Oversee the budget for the complex, including monitoring expenses and identifying cost-saving opportunities.
• Maintain and enhance relationships with vendors and suppliers to ensure timely and cost-effective procurement of goods and services.
• Ensure compliance with all health and safety regulations and company policies within the complex.
• Handle client complaints and feedback in a professional and timely manner, working towards resolution and improvement.
• Coordinate with other departments within the organization to meet client needs and expectations.
• Provide regular reports and updates to senior management on the performance of the complex and any issues or concerns.

Qualifications and Skills:

• Business administration, facilities management, or a related field.
• Minimum of 5 years of experience in facilities management or related field, with at least 2 years in a supervisory or managerial role.
• Strong leadership and communication skills, with the ability to motivate and manage a diverse team of staff members.
• Excellent organizational and problem-solving abilities, with a proactive approach to identifying and addressing operational challenges.
• Understanding of health and safety regulations and best practices in facilities management.
• Proficiency in Microsoft Office Suite and other relevant software applications.
• Experience in budget management and cost control.
• Client-focused mindset with a commitment to delivering high-quality service.
• Ability to work well under pressure and handle multiple tasks simultaneously.

Deadline:28th February,2026