Compliance Operations Officer - Kwazulu Natal at Al Baraka Bank South Africa

KEY PERFORMANCE AREAS

Customer On Boarding

• To review and approve customer account opening documentation on the system.
• Ensure that all information captured on the system matches the source documents.
• Ensures that correct and clear documents are scanned prior to approval.
• Ensure that all information is captured accurately on the Bank’s Operating systems
• Ensures FICA policies and procedures are strictly enforced.
• Ensures Watchlist screening check is conducted and clear.
• Ensure that turnaround times are adhered to when approving Accounts.

Digital onboarding

• To review and approve digital banking profiles when required.
• To review and approve linking of accounts.
• To review and approve change of password.
• To review and approve device linking.
• To review and approve customer linking.
• To contact customers to conduct verification checks.
• To review and approve new accounts.

 Administration

• Address/assist Branch FICA queries.
• Attends to ad hoc administration requirements as and when required.

Requirements

QUALIFICATIONS

• Minimum – Matric / Certificate in Banking or similar

PREFERRED EXPERIENCE

• Minimum experience of 1 year in a similar position.

KNOWLEDGE REQUIRED

• Excellent understanding of FICA required.
• Microsoft Office 365