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  • Posted: Feb 15, 2024
    Deadline: Not specified
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    Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. “Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the prim...
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    Consultant, Cash (Level 1) - Upington

    Job Description

    To take demand from walk-in customers for any card and cash related matters (e.g. teller, ATM, Moneygram, etc.) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers what matters to the customer within the parameters of the bank's financial offerings.

    Qualifications

    Minimum Qualifications 

    • National Certificate in Banking (NQF5 FAIS recognised qualification)

    Experience 

    • 1-2 years, Previous branch banking experience, understanding the bank's laid-down policies and procedures related to telling / frontline support; bulk cash and ATMs.
    • Familiar with the legal aspects regarding cash handling.
    • Knowledge of the functions of other departments within the branch.

    Additional Information

    Behavioural Competencies

    • Generating Ideas
    • Exploring Possibilities
    • Providing Insights
    • Adopting Practical Approaches
    • Examining Information

    Technical Competencies

    • Customer Understanding
    • Product Knowledge
    • Application and Submission Verification
    • Processing
    • Customer Acceptance and Review

    Method of Application

    Interested and qualified? Go to Standard Bank Group on www.standardbank.com to apply

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