Consultant: Client Contract Management at SITA SOC (Ltd)

Key Responsibility Areas 

• Implement, measure, monitor and improve the Client Contract management strategy, framework, models, and standards. 
• Ensure updated knowledge of the latest industry developments and ensure that appropriate technologies are used for knowledge management so as to ensure innovation and improved productivity 
• Manage client contract management objectives to ensure successful delivery 
• Manage and execute processes to establish an inventory of all client contracts 
• Manage and execute processes to develop and maintain client contracts effectively. Understand and analyse client contract inputs e.g. requirements, legislation 
• Manage and execute processes to advise on, monitor, measure and improve contract management service delivery 
• Manage internal relationships with SITA internal stakeholders. 

Qualifications and Experience 

• Minimum: Bachelor’s degree/BTech in Commerce field or an ICT related field (Computer Science, Information Systems, Technology and Engineering) or equivalent (NQF 7). 
• Experience: 5-6 years working experience in the contract management, engagement management/ relationship management and/or project management, including 2 years as Specialist/Manager in a corporate/public sector Organisation.