Consultant - Customer Engagement (GCC africa Remote) at TransUnion

What We'll Bring:

• Batch Implementation Consultant (Client Support Consultant)
• Working hours 3pm-11H00pm South African time including SA public holidaysworking remotely from home
• “TransUnion is committed to finding innovative ways information can be used to help businesses and consumers make smarter decisions.” Chris Cartwright

What we’ll bring: Job Description Summary

• A welcoming and energetic environment that encourages collaboration and innovation. We consistently explore new technologies and tools to be agile.
• Flexible time off, workplace flexibility, an environment that welcomes continued professional growth through support of tuition reimbursement, conferences and seminars.
• Our culture encourages our people to hone current skills and build new capabilities, while discovering their genius.
• We prize flexibility, continuous improvement and openness, and offer a unique opportunity to combine technology with client relations and support.

What You'll Bring:

What you’ll bring: Job Description

• Bachelor’s degree/Diploma (NQFL6)  or equivalent relevant work experience, preferably in the Financial Services industry
• BA/Project management skills
• Financial/Banking background
• Leading projects for the business
• Ability to coach and mentor new hires
• Excellent communication and interpersonal skills
• Internal and external customer facing experience
• Ability to translate technical and functional requirements and collaborate with technical counterparts
• Can explain technical concepts in layman's terms to a non-technical audience 
• Strong problem solving skills and ability to act decisively in fast paced, frequently changing environment
• High Experience of proven ability to work independently, manage simultaneous assignments and effectively prioritize workload with competing priorities
• Familiarity working with data

We’d love to see:

• Experience in the credit reporting, financial services or direct marketing industry is preferred.
• Excellent interpersonal and communication skills 
• ETL Knowledge
• Salesforce experience
• Attention to detail, ability to work in a fast-paced environment
• Well organized
• Data capturing skills 
• Team player
• Project management skills
• Collaboration

Impact you’ll make:  Additional Job Description 

• Act as a sales support administrator
• Contribute to the full system lifecycle,  from customer and sales engagement, requirements gathering and criteria analysis, to the reviewing of the fulfillment of the solution for internal and external customers.
• The associate is needed for successful analysis of customer business requirements by assisting the technical team with developing an end-to-end processing solution that includes design, setup, test, delivery, and documentation. 
• Validate batch fulfillment system setup and output, based on requirements from the customer, which also includes direct customer communication to audit the results. 
• Analyze and interpret how industry changes will affect program execution, fulfillment, and solution delivery
• Own and facilitate quality checking for all work requirements before sending out to the customer