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  • Posted: Jan 20, 2022
    Deadline: Not specified
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    MTN Group Limited entered the telecommunications scene at the dawn of South Africa’s democracy, in 1994. In 1998, we began our expansion by acquiring licences in Rwanda, Uganda and Swaziland. Since then, we continued to grow, with a view of bringing world-class telecommunications and digital services to markets across Africa and the Middle East. Throug...
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    Consultant: Global Recognition

    Mission/ Core purpose of the Job
    Global Rewards is among the four Global Expertise Verticals at MTN Group HR. As part of the function, the Consultant is responsible to manage the design and implementation of a sustainable framework for Global Recognition, with a view to attract, motivate and retain the best talent in MTN.

    The Consultant, Global Recognition reports to the General Manager, Global Rewards

    The position will interface with the Opco HR community, Global Rewards Senior Management, Business Talent Partners, Regional Talent Partners, Global Employee Experience, Global Organization, Strategy & Performance and Global Leadership & Learning Innovation
    Key Deliverables

    The Consultant: Global Recognition will be accountable to achieve the following objectives:

    Strategy Development and Implementation

    • Assist in the creation of the functional strategy in line with the overarching business goals
    • Provide input into the effective implementation of the strategy by means of providing direction, structure, frameworks, models, plans and roadmaps
    • Assist in regular review of the functional strategy and roadmap to ensure its alignment with the changing dynamics of the internal and external ecosystem

    Governance

    Strategic Meetings

    • Provide input in strategic meetings when required
    • Provide inputs into the enterprise wide transformation initiatives when required
    • Provide inputs into the risk mitigation and controls
    • Perform evaluation baseline of Service Level Agreements (SLAs) and key performance indicators (KPIs)
    • Provide input into the preparation of proposal on change initiatives SLA, policies and procedures

    Escalations

    Escalate issues that will result in severe time, scope, productivity, and cost or resource impact
    Provide solutions to escalations that have multiple processes / functions impact on critical path of service delivery
    Function Tactical

    • Provide input into all projects initiated (internal or global)
    • Provide input into establishing objectives, targets and budgets for Global Recognition function as applicable
    • Identify and document key risks, issues and dependencies and set mitigation actions
    • Prepare documentation required for sign-off / making decisions regarding tactical changes

    Performance

    • Ensure execution in alignment with functional strategy
    • Provide input into SLA approval and exception performance review

    Reporting

    • Report on a monthly basis to reporting manager relating to progress made within the function and in accordance with the measurement metrics set by the organisation
    • Report on an ad hoc basis on specific projects as and when necessary
    • Periodically review reports from the Opcos

    Budgets

    • Assist in managing budgets in line with overall functional budget and business objectives
    • Assist in managing project initiative budgets in line with business objectives

    Job Requirements (Education, Experience and Competencies)
    Education:

    • Minimum of 3 year tertiary degree / diploma (Human Resources / Business Studies / Finance/ Equivalent)
    • Relevant certification / accreditation / membership with professional bodies in areas pertaining to recognition management(advantageous)

    Experience:

    • Minimum of 5 years’ experience in working in the HR domain in telecommunication environment with specific focus on rewards/ recognition
    • Experience in ERP (Oracle preferred)
    • Project management experience
    • Worked across diverse cultures and geographies
    • Experience working in a medium to large organization
    • Experience in Telecom Business will be advantageous

    Method of Application

    Interested and qualified? Go to MTN on www.mtn.com to apply

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