Consultant, Servicing at Standard Bank Group October, 2022

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- Consultant, Servicing at Standard Bank Group
Posted: Oct 26, 2022

Expires: Not specified

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Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. “Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the prim...
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Consultant, Servicing
- Job Type Full Time
- Qualification Matric
- Experience 2 years
- Location
- City Roodepoort
- Job Field Customer Care, Success and Service
JOB DESCRIPTION

To provide a high level of service to Customers and Stakeholders, Standard Bank Insurance Broker provincial offices, Standard Bank South Africa branches, Underwriters by resolving insurance policy queries on products according to business needs, to facilitate the development of customer loyalty through customer relationship management and to consistently portray a corporate image.

QUALIFICATIONS
- Matric/National Certificate mandatory
- Regulatory exam for Representatives
- An NQF level 4 or 5 qualification recognised by the FSB.
- FAIS Qualification – 120 relevant credits specific to subcategory
Experience
- Minimum of 2 years insurance industry experience
- Minimum of 2 years call centre/telephone experience
ADDITIONAL INFORMATION

Behavioural Competencies
- Meeting Timescales
- Checking Details
- Thinking Positively
- Upholding Standards
- Articulating Information
Technical Competencies
- Client Acceptance and Review
- Underwriting and pricing risk
- Insurance Principles
- Insurance Products and Services
- Risk perception and assessment
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Method of Application

Interested and qualified? Go to Standard Bank Group on www.standardbank.com to apply

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Consultant, Servicing at Standard Bank Group

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