Consulting - Human Capital - Organisation Transformation - Senior Consultant at Deloitte

Main Purpose of Job

Senior Consultant

• To support service / business area leadership in the implementation of strategic plan through the effective management of team/s. To promote our leadership capabilities which are living our purpose, influence, performance drive, strategic direction and talent development.

Key Performance areas

Strategic Impact

• Supports the Manager in implementation of strategy of the Service Line / Business Area in relation to specific area of expertise

Communication to teams

• Tracking of plans in engagements / projects 
• Actively identifies sales opportunities in broader market
• Contributes to preparation of proposals/tenders and presentations

Client Impact: External / Internal

• Maintains high level oversight of client engagements / projects
• Forms appropriate judgements based on careful analysis to makes sound business decisions on engagements / projects
• Develops productive, credible and trusting relationships with key players and their teams during assignments / projects
• Builds a network of senior-level internal relationships across Deloitte to understand other business unit offerings and to market own area
• Establishes and maintains strong relationships with external business leaders across industries

Operational Effectiveness

• Communicates detail of SLA’s to teams and maintains high level monitoring of adherence by all parties
• Support engagement/project risk through supervision of completion of required documentation and processes as mandated by RIL, as well as risk to client confidentiality
• Support Managers Leads / manages complex client engagements and maintains high level oversight of all engagements / projects within sphere of responsibility
• Meets regularly with clients and teams to understand issues, anticipate needs and address these
• Consistently drives improvement on deliverables through effective leadership
• Keeps SL/BU leadership updated on status of all assignments

Development/Growth of Team

• Mentors and develops team members and counselees on an ongoing basis
• Empowers managers through appropriate delegation of work
• Demonstrates commitment to transformation agenda of the firm
• Provides consistent recognition and encouragement to teams and leads by example

Budgets / Profitability

• Resources engagement teams with suitable talent, balancing correct levels and numbers and recruiting as necessary
• Manages margins effectively through accurate budgeting, pricing and profitability management on engagements
• Monitors that time and expenses to engagements are recorded and submitted weekly

Differentiators for the role

Change

• Experience in applying and adapting global change methodology and tools to large business transformations, spanning multiple phases
• Can lead and develop teams, reviewing and guiding their delivery and building their change management skills
• Develops change management proposals independently, from scope and approach and commercial/ pricing
• Experience in applying change management to key Technology growth areas – eg Salesforce/ Coupa/ WorkDay or Cloud Service providers such as AWS/ Google
• Recognised as a thought leader/ contributor in the field of change management in and outside of HC
• Scoping and planning of strategic change managements projects using Deloitte IP and methods to drive the clients’ change journey
• Delivery of change management projects, including digital transformation and technology driven change
• Supporting team members and guiding them through delivery on a client change journey

Digital Adoption

• Is “literate” (able to explain) digital technologies such as AI, Internet of Things, Blockchain, Software as a Service (SAAS)
• Is able to simplify these concepts to create literacy in others- internally and at clients
• Experience or understanding of the key elements of Digital Maturity Assessment
• Experience in working in agile or devops environments
• Experience in a digital transformation project
• Experience in applying change management to key Technology growth areas – eg Salesforce/ Coupa/ WorkDay or Cloud Service providers such as AWS/ Google

Organisation Design Functional Skills

• Scoping and Planning of OD Projects using Deloitte IP and methods to frame the design process
• Delivery of OD D3 Method Phases and management of the use of tools as appropriate. OrgVue/ AONA
• OD Lab and Workshop design and facilitation at advanced level
• OD Business case development and transition planning
• HR Transformation and Strategy
• Scoping and Planning of HRT projects using Deloitte IP and methods to frame the design process
• Delivery of HR Op Model and detailed design using OD method and HIHROM framework
• HRT lab and workshop design and facilitation at advanced level
• HR Strategy alignment, business case development and transition planning for HRT projects 

Qualifications & Experience required 

Required

• Honours B Degree in either Organisational/ Industrial Psychology or Business-related degree
• 3 - 4 years’ working experience

Preferred

• Degree relevant to Service Area / Business Management, etc.)
• 4 – 6 years in a similar role to the required competence of areas, i.e., OD, Strategic Change, HRT, or leadership, preferably in an external client facing role

Additional Information

Key Competencies required:

Technical Competencies

• Expertise in field with excellent industry and business knowledge
• Strong business acumen
• Demonstrated leadership skills
• Sales and negotiation skills
• Ability to manage and execute projects
• Demonstrated execution of complex projects to profitable outcomes 
• Skilled in drafting and presenting client proposals
• Excellent report writing skills
• Good financial knowledge

Behavioural Competencies:

• Exceptional communication skills, both written and verbal
• Effective interpersonal and relationship building skills
• Sound mentorship and coaching ability with desire to develop self and others
• Strong client delivery focus
• Highly adaptable, managing change and ambiguity with ease
• Focus on quality and risk
• Sound problem solving ability