Consulting - Human Capital Technology - E-Learning - Instructional Designer at Deloitte

What impact will you make?

Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you will find unrivalled opportunities to succeed and realize your full potential.

What you will do?

We require an instructional systems designer with expertise in adult learning theory and design accessible learning interventions that leverage technology and engage students through a variety of instructional strategies. Instructional systems designers are experienced in developing and delivering both synchronous and asynchronous online learning, as well as in implementing robust evaluation plans designed to assess knowledge retention and application. Deloitte recognizes the connection between officer’s professional development experiences and intelligence mission success, and applies best practices in learning to training courses and multimedia products.

Responsibilities:

• Organize complex information to clearly convey information to learners.
• Recommend learning solutions and learning modalities based on analysis of learning goals, organizational and technological constraints, and budget and schedule considerations.
• Use a variety of learning modalities to optimize learning experiences.
• Develop conceptual documents and other documentation to support learning solutions.
• Develop innovative formative and summative evaluation tools.
• Develop learning solution documentation (e.g., storyboards, job aids, design plan documents);
• Consult with stakeholders to gather requirements and document concepts, processes, work tasks, and related subject matter.
• Draft scripts, narration, text and other content for learning solutions.
• Develop scenario driven learning experiences.
• Develop complex simulations or games.
• Develop interactive techniques to increase engagement.
• Develop exploratory learning solutions.

• Develop learning modules using COTS and GOTS software (e.g.: MS Office Suite, Articulate, Camtasia, Captivate).
• Incorporate media components (e.g., videos, images, animations or interactive elements) into learning products (e.g., traditional classroom, synchronous and asynchronous online training, web based training, games and simulations, structured on-the-job training, intelligent tutoring systems, job aids, testing, instructional videos).
• Prepare and integrate course materials into Virtual Learning applications and tools.

Qualifications

Required qualifications and experience:

• Minimum 4 years of experience in a technical trainer role developing technology application-based training
• Minimum 4 years of experience designing and developing blended learning solutions
• Minimum of 2 years of experience utilizing structured learning frameworks/approaches such as ADDIE
• Minimum of 2 years of experience utilizing authoring tools (e.g., Captivate, Articulate Storyline)
• Track record of successful training development of complex subject matter in global environment to diverse audiences using multiple delivery methods (e.g., eLearning, virtual-instructor led)
• A completed recognised Bachelor’s degree.

Key Performance Areas

• Strategic Impact - Under guidance, supports the Engagement team in delivery to client in area of competency
• Budgets / Profitability - Maintains quality of output and timeous delivery as per SLA
• Production and control - Confidently speak to, and partake in presentations on the subject matter if required to client.

Key Competencies required / Talent Standards Capabilities:

Leadership / Behavioural Capabilities

• Living our Purpose - Identifies and embraces our purpose and values and puts these into practice in their professional life
• Influence - Builds relationships and communicates effectively in order to positively influence peers and other stakeholders
• Performance drive - Seeks opportunities to challenge self; teams with others across businesses and borders to deliver and takes accountability for own and team results
• Strategic direction - Understands objectives for clients and Deloitte, aligns own work to objectives and sets personal priorities
• Talent development - Develops self by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador

Cross-Consulting Capabilities

• Delivery Excellence - Ability to manage own work against the project plan to ensure a superior client experience
• Knows the Business and Sector - Ability to understand the client’s business, follow sector trends and learn leading practices
• Analytical Thinking & Problem Solving - Ability to diagnose a problem, conduct analysis, and develop solutions for client problems
• Financial Acumen - Ability to gather and interpret financial information to help strengthen proposed recommendations
• Executive Presence - Ability to articulate thoughts and ideas in a clear and composed manner to instill confidence in team and clients
• Logical Structuring - Ability to present a cogent idea or case using clear and concise messaging, and support using appropriate data and tools
• Global Mindset - Ability to interact effectively with colleagues and clients of varying backgrounds to effectively serve clients
• Business-Technology Acumen - Ability to recognize technology as a business enabler
• Accesses the Organization - Ability to develop and share reusable assets that can be readily applied to new projects

Service Line Capabilities

• HR Function Fluency - Ability to apply relevant HR functional knowledge to inform process and/or technology solutioning

Please note that this job advertisement provides a summary of the capabilities required and all candidates shortlisted will receive a full list of capabilities.