Consulting Learning & Development (L&D) Lead at PwC South Africa

Key responsibilities 

Strategic leadership: 

• Develop a view on the consultant of the future and what this means for learning and development, with a focus on knowledge, competency and attributes. 
• Develop and execute a comprehensive L&D strategy that supports and enables the business’s overall business goals and in response to the consultant of the future. 
• Research emerging trends and best practices in L&D to ensure our programs remain relevant and innovative. 
• Collaborate with senior leadership to understand business priorities and translate them into effective learning solutions.  
• Partner with business and Human Capital (HC) to respond effectively with L&D initiatives that drive an appropriate response to our annual people survey.  
• Drive the people development response to Strategic Workforce Planning (SWP) initiatives and transformation agenda.  
• Collaborate with HC to ensure develop L&D solutions are complementing the people strategy.  
• Promote quality and excellence through effective business engagement, collaboration with HC and working with the broader L&D team.  

Programme design, delivery, and management: 

• You will work with team leaders and coaches to understand the people development requirements within the Consulting business units and translate these requirements into programmes that support both the business strategy and the individual’s career path. This will involve the development of custom learning pathways that are linked to progression pathways. 
• Partner with subject matter experts to develop learning materials that supports the business’ people strategy. This may also involve partnering with specialist providers and managing these relationships. 
• Connect with our global network of Consulting L&D expertise to recommend learning solutions, frameworks and opportunities that ensure optimum results in a fast-paced environment.  
• Facilitate learning sessions and workshops, ensuring a positive and interactive learning experience. 
• Prepare the L&D budget and support business in managing their relative portion of the budget. Manage opportunities for cost saving and report back at appropriate leadership forums.  

Performance management and coaching: 

• Collaborate with HC to develop and implement L&D initiatives that supports the firm’s performance management processes. 
• Collaborate with business and HC to provide coaching and mentoring to employees at all levels to support their career progression. 
• Collaborate with HC to leverage the results of regular performance reviews to drive continuous improvement. 

Talent development: 

• Collaborate with business, HC, and the Firmwide L&D team to identify high-potential individuals and develop tailored development plans to accelerate their growth. 
• Collaborate with the Firmwide L&D team to implement talent development programmes, such as leadership development and succession planning. 
• Collaborate with the Firmwide L&D team to implement talent development programmes, with a view of developing these as key retention mechanisms. 
• Working with business, foster a culture of continuous learning and encourage employees to take ownership of their professional development. 

Evaluation and measurement: 

• Track and measure the impact of learning programmes on individual and organisation performance using relevant metrics and KPIs.  Report the results to leadership.  
• Analyse data to identify areas for improvement and make data-driven decisions. 

Experience and skills 

• An applicable post-graduate qualification in HR or learning.  
• Proven experience (10+ years) in learning and development roles, preferably in a professional services environment (consulting). 
• Leadership/team management experience of at least 5 years. 
• A track record of bringing innovative learning solutions to a fast-paced environment proactively, and helping team break new ground and remain competitive. 
• Strong understanding of adult learning principles and instructional design methodologies. 
• Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels. 
• Strong project management skills and the ability to manage multiple projects simultaneously. 
• A passion for innovation and a drive to continuously improve learning and development practices. 
• Experience in delivering successful graduate programmes would be beneficial. 
• Proficiency in learning management systems and other learning technologies would be beneficial.