Job Openings at PricewaterhouseCoopers (PwC)

Key responsibilities 

Strategic leadership: 

• Develop a view on the consultant of the future and what this means for learning and development, with a focus on knowledge, competency and attributes. 
• Develop and execute a comprehensive L&D strategy that supports and enables the business’s overall business goals and in response to the consultant of the future. 
• Research emerging trends and best practices in L&D to ensure our programs remain relevant and innovative. 
• Collaborate with senior leadership to understand business priorities and translate them into effective learning solutions.  
• Partner with business and Human Capital (HC) to respond effectively with L&D initiatives that drive an appropriate response to our annual people survey.  
• Drive the people development response to Strategic Workforce Planning (SWP) initiatives and transformation agenda.  
• Collaborate with HC to ensure develop L&D solutions are complementing the people strategy.  
• Promote quality and excellence through effective business engagement, collaboration with HC and working with the broader L&D team.  

Programme design, delivery, and management: 

• You will work with team leaders and coaches to understand the people development requirements within the Consulting business units and translate these requirements into programmes that support both the business strategy and the individual’s career path. This will involve the development of custom learning pathways that are linked to progression pathways. 
• Partner with subject matter experts to develop learning materials that supports the business’ people strategy. This may also involve partnering with specialist providers and managing these relationships. 
• Connect with our global network of Consulting L&D expertise to recommend learning solutions, frameworks and opportunities that ensure optimum results in a fast-paced environment.  
• Facilitate learning sessions and workshops, ensuring a positive and interactive learning experience. 
• Prepare the L&D budget and support business in managing their relative portion of the budget. Manage opportunities for cost saving and report back at appropriate leadership forums.  

Performance management and coaching: 

• Collaborate with HC to develop and implement L&D initiatives that supports the firm’s performance management processes. 
• Collaborate with business and HC to provide coaching and mentoring to employees at all levels to support their career progression. 
• Collaborate with HC to leverage the results of regular performance reviews to drive continuous improvement. 

Talent development: 

• Collaborate with business, HC, and the Firmwide L&D team to identify high-potential individuals and develop tailored development plans to accelerate their growth. 
• Collaborate with the Firmwide L&D team to implement talent development programmes, such as leadership development and succession planning. 
• Collaborate with the Firmwide L&D team to implement talent development programmes, with a view of developing these as key retention mechanisms. 
• Working with business, foster a culture of continuous learning and encourage employees to take ownership of their professional development. 

Evaluation and measurement: 

• Track and measure the impact of learning programmes on individual and organisation performance using relevant metrics and KPIs.  Report the results to leadership.  
• Analyse data to identify areas for improvement and make data-driven decisions. 

Experience and skills 

• An applicable post-graduate qualification in HR or learning.  
• Proven experience (10+ years) in learning and development roles, preferably in a professional services environment (consulting). 
• Leadership/team management experience of at least 5 years. 
• A track record of bringing innovative learning solutions to a fast-paced environment proactively, and helping team break new ground and remain competitive. 
• Strong understanding of adult learning principles and instructional design methodologies. 
• Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels. 
• Strong project management skills and the ability to manage multiple projects simultaneously. 
• A passion for innovation and a drive to continuously improve learning and development practices. 
• Experience in delivering successful graduate programmes would be beneficial. 
• Proficiency in learning management systems and other learning technologies would be beneficial. 

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Requirements:

• Ability to analyse and draw insights from multiple data sets with a view to providing meaningful insights and identifying trends and issues
• Understanding of People related data
• Strong written and verbal communicator with the ability to adapt
• Excellent project management and organisational skills with the ability to manage and prioritise multiple projects and work to deadlines
• Innovative and creative in approaching new challenges
• Communicate confidently and effectively at all levels
• Agile and proactive
• Strong attention to detail

Responsibilities:

• Processing Reporting & Insights Request forms related to People data from stakeholders across the business, ensuring that requests—often involving data protection and various data sources such as reports, dashboards, or systems—are accurately completed by the specified deadlines.
• Reporting on and analysing data to provide insights and data points to support decision making across the business.
• Using tools such as Excel, Alteryx and PowerBI to create comprehensive and simple to interpret data sets for business stakeholders.
• Providing training to further upskill and drive improved self service of reporting across the People Function.
• Supporting the production and delivery of the People Function Measurement Scorecard - both from a data gathering and stakeholder management perspective
• The successful candidate will support the delivery of people related Continuous Improvement projects and collaborate with a wide variety of stakeholders to optimise our data, insights and new technologies offering. You will also help our business make decisions informed by high quality data insights.

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Requirements:

• Strong analytical skills and proficiency in data visualization tools such as Power BI.
• Experience in employee engagement surveys, global people surveys, etc. or similar.
• Strong data analysis capability - developing insights from data, working with raw data sets, identifying correlations / trends, etc.
• Proficiency in Powerpoint and Excel
• Ability to manage multiple projects and collaborate with various teams effectively.
• Strong stakeholder management skills and influencing others to enable delivery.
• Excellent communication skills and the ability to motivate and engage a large team.
• Experience in developing and implementing performance measurement strategies and creating training programs.
• Applying an agile mindset, demonstrating flexibility to quickly shift priorities of focus to support the function
• Ability to leverage data and insights to contribute to strategic goals and enhance employee engagement.

Responsibilities:

• Support the ICW team to embed the firm's values and foster a culture of inclusion through managing employee engagement activities, including administering surveys, analysing data, and reporting findings.
• Co-ordinating data for internal and external reporting, ensuring robust methodologies that support all submissions.
• Develop and implement KPI/SLA performance measurement strategies, monitor performance, and drive the implementation of the reporting function.
• Enhance the talent acquisition strategy by analysing trends and ensuring alignment with the People Solutions strategy.
• Collaborate with recruitment teams to design and implement effective recruitment strategies.
• Project manage global surveys, draft strategic insight reports, and share results with leadership teams.

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Qualifications /Certifications required:

• Bachelor’s degree in Business Intelligence, Data Analytics, Information Systems, or related field

Experience required:

• Demonstrated ability to: Work with large data sets and multiple data analysis tools, techniques and systems. Document each of the data analytics processes. Perform root cause analysis to identify data and/or system and/or report issues. 
• Expertise in data analysis tools and software such as Microsoft Excel, SQL, Alteryx, Tableau, Power BI and PowerApps
• 5+ year experience with developing and building reports and dashboards and troubleshooting data/report/System issues
• Strong understanding of database systems and query languages
• Familiarity with various systems and data integration tools.
• Ability to provide support and direction to key IT and Business Stakeholders around data, reports, dashboards, and data analysis findings in the system
• Excellent problem-solving, critical-thinking, and communication skills.
• Ability to manage multiple projects and deliverables in a fast-paced environment.
• Experience with project management and process improvement methodologies is a plus.

Responsibilities of role:

Key Responsibilities:

• Report Development: Lead the development of SATIC reports to provide insights into business performance.
• Proactively manage delivery excellence, collecting and providing feedback to management

Data Analysis & Interpretation:

• Collect, clean, and analyse data from multiple sources to identify trends, patterns, and insights.
• Collaborate with stakeholders to understand their data needs and translate business requirements into technical deliverables.

Report Development:

• Design, create, and maintain reports and dashboards to support business objectives.
• Ensure timely delivery of recurring and ad-hoc reports.

Data Management:

• Maintain data integrity by identifying and resolving discrepancies or inaccuracies.
• Implement best practices for data storage, retrieval, and governance.

Visualization & Presentation:

• Create compelling visualizations to effectively communicate findings to non-technical stakeholders.

Performance Monitoring:

• Monitor key performance indicators (KPIs) and provide actionable insights to improve business performance.
• Conduct regular audits of data and reporting systems to ensure accuracy and reliability.
• Assist with implementing solutions for data quality checks and improvements 

Continuous Improvement:

• Stay up-to-date with industry trends and tools related to data analysis and reporting.
• Recommend and implement improvements to current processes and reporting methodologies.

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Key Responsibilities: 

• Develop and maintain responsive, high-performance websites using HTML, CSS, and JavaScript. 
• Collaborate with cross-functional teams, including marketing, other designers, and content creators, to deliver seamless web experiences. 
• Design and implement user interfaces that are intuitive, engaging, and accessible. 
• Optimize website performance, ensuring fast load times and smooth user interactions. 
• Stay up to date with the latest web development trends, tools, and technologies. 
• Ensure all web content is consistent with PwC's brand guidelines and standards. 
• Provide technical support and troubleshooting for website-related issues. 
• Implement and maintain web analytics tools to monitor and report on website performance. 
• Participate in code reviews and contribute to the continuous improvement of our development processes. 
• Assisting the larger digital team with day-to-day tasks related to our support desk administration. 
• Designing and building highly impactful page design layouts from client data. 
• Preparing design plans and presenting the website structure. 
• Excellent UI & UX experience in designing, developing or managing user interface development for web sites. 

Requirements: 

• Relevant IT Qualification with minimum 3 years’ experience as a web designer/developer, agency experience preferred. 
• Proven experience as a Front-End Developer/Designer, with a strong portfolio showcasing your work. 
• Proficiency in HTML, CSS, JavaScript, and modern JavaScript frameworks (e.g., React, Angular, Vue.js). 
• Experience with responsive design and mobile-first development. 
• Strong understanding of web design principles, including typography, color theory, and layout. 
• Experience working with large corporate websites. 
• Excellent problem-solving skills and attention to detail. 
• Strong communication and collaboration skills. 
• Ability to manage multiple projects and meet deadlines in a fast-paced environment. 
• Excellent knowledge of UI/UX web standards and best practices 
• Able to implement business requirements with design elements while adhering to brand standards. 
• Proficient in CMS systems such as WordPress, Drupal Adobe Enterprise Manager, SharePoint. 
• Deep understanding of best practices in responsive design for web across mobile, tablet and desktop. 
• Strong communication skills - able to communicate clearly and effectively with colleagues and clients. 
• Multi-tasker with solid project management abilities, so that deadlines aren’t missed. Ability to work in a highly pressurised environment.