Commercial Underwriter at RBS

What you'll be responsible for

Financial & Business Performance

• You will actively minimize cancellations and contribute to meeting client retention targets. Your work will support the company’s financial goals by applying sound underwriting decisions and managing risks effectively.

Client & Stakeholder Engagement

• Professional, accurate, and timely communication with clients, account executives, and insurers is central to this role.
• You will build strong, mutually beneficial relationships and ensure client satisfaction targets are consistently achieved.

Underwriting & Business Processes

• You will manage the end-to-end underwriting process for new business, renewals, endorsements, and re-broke policies, as well as handle cancellations.
• This includes addressing general enquiries, assessing cover and product requirements, rating policies, and maintaining accurate records.
• You will adhere to company quality standards, regulatory frameworks, and internal mandates, while contributing to team projects and maintaining productivity targets.

Learning, Growth & Collaboration

• Living the RBS values, pursuing continuous self-development, and achieving personal development objectives are expected.
• You will also share knowledge with the team and ensure that productivity and quality assurance standards are consistently met.

Requirements

What you'll need

Minimum Qualifications & Skills

• RE5
• FAIS compliant (credits and/or full qualification)
• Excellent communication and customer service skills
• Strong attention to detail

Minimum Experience

• Minimum 3 years as a Commercial Lines Underwriter (medium to large commercial accounts)
• Minimum 3 years’ experience at a short-term insurance brokerage