Content Specialist at Infobip

With demand generation becoming a key focus going forward, the Content specialist is critical for continual improvement of customer nurturing and retention through storytelling, as well as the increase in new prospects through the consistent development and deployment of content to each buyer persona group. Success is measured around lifetime customer value, customer satisfaction, and employee advocacy.

Main Responsibilities

• Managing regional content calendar, including annual social media and blog calendar
• Developing, managing and editing different types of content (white papers, blogs, sales decks, industry reports, social media, etc.).
• Creating engaging content for various platforms (digital and offline) aimed at strengthening regional awareness of Infobip among potential clients
• Editing and polishing existing content to improve readability and consistency. Work with Sales team on refurbishing sales deck and client presentations
• Researching and following industry trends. Work closely with regional marketing team for target key words for copies/ SEO
• Identifying customers’ needs and recommending new content for sales enablement and support.
• Collaborating with Field marketing specialist, Demand Gen specialist, Graphic design and PR agencies for Events promotion and content for thought leadership activities and sponsorships

Qualifications
More about you:

• 5+ years of experience in IT sector (or agency experience working with IT accounts)
• Bachelor's degree in communications
• Technical writing experience
• Experience in working and managing content with external agencies (creative and digital and PR)
• Creativity and good time management skills, including prioritizing, scheduling, and adapting as necessary
• The ability to work and thrive in a fast-paced, rapidly changing work environment.
• Excellent written and verbal communication skills in English and Arabic; a passion for editorial and grammatical excellence
• Interest in digital communication, Software as a Service (SaaS), web services, technology, and industry trends.
• Detail orientated
   

Additional Information

Why our employees choose us (and stay)?

• Awesome clients – We serve and partner with the majority of the leading mobile operators, OTTs, brands, banks, social networks, aggregators and many more. You can look forward to working with the likes of Viber, Zendesk, O2 and… Seriously, our clients are cool. Work with the world’s leading companies and impact how they communicate with their users!
• Opportunity Knocks. Often. – Being a part of a growing company in a growing industry – we challenge you not to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve.
• Learn as you grow – Starting from the onboarding program, to internal education, education resources, e-learning to external education, we invest heavily in employee learning and development.
• Connect globally – Work with people from different countries, participate in the biggest IT and Telecom events, join us in our Summer Impact conference in Croatia. We put the “global” in globalization.
• Pay & Perks – Competitive salary, travel allowance, a team taking care of all the equipment you need, team buildings and other organized activities, company library, kitchen stocked with the usual suspects... Talk about a balanced lifestyle.