Continous Improvement Senior Advisor at Eskom Communications

Apply by: 5 October 2026

Job description
Leadership

Customer Orientated

• Results orientated
• Manage talent
• Learning orientated
• Building effective teams
• Strategy generation and alignment
• Change leadership
• Living the Eskom values
• Emotional maturity
• Managing diversity

Behavioral

• Professionalism
• Service orientation
• Integrity
• Trustworthiness
• Honesty

Knowledge

• Customer relationship and services management
• Business process and relationship management
• Continuous improvement methodologies
• Performance management
• Strategic decision making
• People management and development
• Workforce management
• Financial management
• Risk assessment
• Project management

Skill

• Analytical
• Auditing
• Consulting
• Problem solving
• General management and leadership
• Change management
• Negotiation
• Communication, presentation and engagement
• Judgement and decision making

Key Responsibilities

• Execute a service management business strategy.
• Implement suitable systems and processes.
• Participate in project management and cost reduction initiatives.
• Interact and interface with functional heads.
• Benchmark best practice and knowledge management.

Minimum requirements
Qualification(s): 

• B Degree/BTech/National Higher Diploma/Advanced Diploma in Business Management/Commerce/Human Resources/Information Management/Geomatic Information Systems/Geo Informatics/Technical at NQF7 with 360 credits.

Related Minimum Experience:

• 5 Years’ Experience in Continuous improvement related experience coupled with general process knowledge within the relevant function such as outages, maintenance and operations, materials, finance, fleet, human resources, revenue management and master data management