Continuous Innovation Specialist at Flash Group

Job Role:

The Continuous Innovation Specialist will be focusing on solutions, innovation, driving improvements, removal of waste, variances and defects, utilizing continuous improvement methodologies lean/six sigma/kaizen, fail fast, fail forward/Perpetual beta. This role will participate in the client’s discovery phase and have high impact on the operational & implementation layer and input on new client discovery phase. This role is a key position within a newly created team responsible for the delivery of process innovation and continuous improvement initiatives across multi-jurisdictions. It will play an important role in helping to foster a culture of sustainable change through the creation and embedding of LEAN methodology and the supporting framework, to deliver business transformation. He/She will be customer centric and have a good understanding of what it is to work backwards from the customer.

Minimum Requirements:

• BA/BI or Industrial Engineering degree or Qualification
• Lean Six Sigma Master Black Belt (ASQ Master Black Belt (MBB))
• To identify and deliver service improvement activity across the business through employing process improvement methodologies and the application of innovative thinking
• To work with key business stakeholders, and multi-jurisdictional ‘LEAN champions’, to build a continuous improvement environment to support an ongoing programme of change
• To lead and facilitate LEAN/process improvement-based workshops to drive ideas and solutions ·
• To support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working
• To identify trends and process variations as part of establishing a continuous improvement monitoring system
• To assist in the development and implementation of a ‘best-in-class’ continuous improvement strategy
• To take ownership of change initiatives from evolution/efficiency identification through to project delivery via internal governance and controls.
• To elicit requirements and drive process change using staff interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, business analysis and workflow analysis
• To work with other team members and business services departments to devise new support material based on the revised processes, to include training, reporting and systems enhancements
• To actively monitor project risks to foresee/identify potential problems and proactively identify solutions to address in advance
• To ensure the business impact and project objectives/dependencies are identified, reported on and managed at all times
• To set up a program, deliver coaching and run projects pan jurisdiction
• To complete post implementation reviews to ensure successful delivery has been achieved and to ensure that improvements can be made for future projects

Skills:

• Excellent understanding of continuous improvement concepts including Six Sigma, Lean, value stream mapping
• Ability to set-up, facilitate and lead service improvement/’WorkOut’ sessions with a range of business stakeholders (incl. Experience of process/value stream mapping)
• Business Analytics as a core skill.
• Exceptional analytical and conceptual thinking skills.
• Proficient in the use of Microsoft Office, including Project, Visio, Word, Excel, Outlook, and PowerPoint
• A ‘completer-finisher’ taking accountability for ideas from inception to delivery, in an environment that requires robust metrics to confirm success
• Experience of designing or implementing a framework of continuous improvement in a multijurisdictional organization
• Experience of hands-on implementation of continuous improvement programs and Lean solutions
• Experience of designing remediation plans to address productivity and efficiency issues, and track record of following through to ensure closure
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of Partners, senior managers, and subject matter experts
• Strong analytical, project and product management skills, including a thorough understanding of how to interpret business needs and translate them into operational requirements
• Experience of the whole project life cycle, able to operate in the initial conceptual design stage, in the depths of system testing, and at each stage in between

Attributes:

• Accountability
• Leadership
• Humility
• Collaboration
• Communication
• Objectivity
• Adaptability

Responsibilities:

• Support CI initiatives and company teams post event for completing action items.
• Perform post mortem meetings after events and address to-do list items.
• Offer weekly report on company activities to director of continuous improvement and management team.
• Create periodic format presentations on company implementation progress to management.
• Offer technical expertise to company on statistics, Six Sigma methodology, tools and practices.
• Assist departmental improvements.
• Set up standard work on best practices and update system on identified enhancements.
• Lead company’s Continuous Improvement Program.
• Review company’s business processes for enhancing effectiveness and benchmark with Industry Best Practice.
• Lead continuous improvement project teams on strategic projects within plant operations.
• Assess processes with set up continuous improvement techniques for performance optimization.
• Lead team meetings, document clear actions and enable timeline achievement.
• Handle information with parties during feedback sharing and drive enhancements.
• Train and mentor on Lean concepts to employees throughout organization.