Job Openings at FLASH Mobile Vending

Job Role:

This an exciting opportunity to take on a multi-faceted role which will provide the candidate exposure to operations, commercial structuring, financial analysis, forecasting, planning, commercial law, risk management and reporting. High level of Tech and product design understanding. The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units.

Minimum Requirements:

• Minimum 5 to 10 years Operational and commercial design experience.
• Legal, Compliance and Risk or IT qualification.
• Forecasting and planning experience a benefit
• Tech Support or BPO experience.
• PowerPoint and presentation build expert.
• Customer Experirence, continuos Improvement experience (Lean SixSigma) Scrum knowledge.
• SLA and Severity Management  design experience.

Skills:

• Proficient in finance, accounting and modeling
• Commercial law (contracts) understanding
• Good understanding of operational processes
• Warehouse & Logistics understanding
• Ability to multitask and work with cross-functional teams
• Presentation skills
• Good verbal and communication skills
• Microsoft Office skills ( Power user on PowerPoint)
• Project management expertise

Attributes:

• Comfortable communicating to peers, senior leadership and business partners
• Good reporting and presentation skills
• Process understanding and implementation
• Finance background
• Attention to detail

Responsibilities:

• Maximise FlashSwitch’s profitability through leveraging market opportunities and the Flash Group’s assets
• Liaison between FlashSwitch and various Flash Group functions, including, inter alia:
• Cellular
• Airtime
• Group Product
• 1ForYou
• Content Services
• Legal
• Finance
• Warehouse & Logistics
• Technical Product Team

Legal:

• Commercial Mondeling contract design and review.
• Assessment of client requirements and syncronisation across the contract, deal sheet, discovery.
• Drive commercial structures with clients to optimise FlashSwitch offering to market
• Review of legal agreements with all relevant requirements
• Sign-off of SLA’s
• Management of client contacts, including commercial, SLA and contractual changes and updates
• Maintain comprehensive understanding of agreements for operational implementation

Warehouse:

• Design and implementation of forecast model for clients
• Operational management of forecast and actual sales
• Management of stock levels and drive procurement

Reporting:

• Design and implementation of reporting with Business Intelligence team
• Obtain, review and analyse monthly income statement to drive profitability
• Preparation and presentation of monthly Exco report for FlashSwitch

Operational and financial management:

• Design and implement operational processes
• Review financial results and operational processes to determine operational efficiencies
• Management and resolution and day-to-day activities and queries (internally and externally)
• Risk control and management, including quarterly risk submissions
• SLA management

Risk and QA

• Reviewing quality specifications and technical design documents to provide timely and meaningful feedback.
• Creating detailed, comprehensive and well-structured test plans and test cases.
• Estimating, prioritizing, planning and coordinating quality testing activities.
• include developing and implementing quality assurance policies, conducting tests and inspections, identifying production, process, or product issues, and presenting solutions.

go to method of application »

Job Role:

The Product Manager will be responsible a product with multiple features and services. They will be responsible for the product features and processes, driving products end-to-end including growth of the product, and collaborate with numerous cross-functional teams (both technical and non-technical) to coordinate and manage the products in their portfolio.

The Flash Group is looking for an experienced, high-potential, flexible, innovative, and forward-thinking Product Manager to join the Aggregation division. The candidate should have a high degree of ownership over product growth and customer experience. We are looking for someone who can flow effortlessly between the big picture vision of ‘Making People’s Lives Easier’ and the critical details needed to bring a product to market in the informal retail space. The successful candidate will be customer focused and have a passion for managing and growing products that are impactful. This person will thrive in a fast-paced environment, embrace ambiguity with critical, analytical thinking, and drive end-to-end product growth with buy in from key stakeholders. He / She will be customer centric and have a good understanding of what it is to work backwards from the customer. The Product Manager is responsible for both product planning and product marketing. This includes managing the product throughout the Product Lifecycle, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, to deliver winning products.

You will be responsible for (but not limited to):

• The products and its success.
• The growth of product turnover and penetration into the market
• Collaborating with numerous cross-functional teams (both technical and non-technical) to coordinate and manage product changes and growth.
• Being part of new tech process, including daily stand-ups and all Cell meetings.
• Maximizing business value (the “in”) from a product
• Work closely with divisions that monetize the product or service to assist in maximizing the “out”
• Developing detailed, crisp business requirements and user stories, in collaboration with our product development teams
• Regular communication with senior management on status, risks and change control
• Identifying opportunities to accelerate customer acquisition, grow engagement, and increase product usage
• Collaborating with Group Product our Marketing team to identify key growth opportunities and develop the strategies and tactics to capture and measure the value of those opportunities
• Gathering market research and studying industry trends

You will need to have:

• 10+ years relevant product management experience as well as at least 5+ years commercial and financial experience within a Tech environment. Experience within a Fintech environment will be a major advantage.
• Excellent technical competency / good understanding of System Architecture and the constraints thereof
• Relevant tertiary qualification – Bcom Business Management / MBA BSC IT or any Tech / Commercial qualification.
• Product or business model design experience will be an advantage
• Experience managing multiple projects/products from concept to deployment.
• Good problem-solving skills
• Strong EQ and business acumen
• Strong ability to manage priorities and do self learning of the industry/product and relating concepts
• Excellent written and verbal communication skills
• Negotiation skills to prioritize projects and get commitments from internal stakeholders, including product development teams and leaders at multiple levels across the organisation
• Experience working in an Agile environment with cross-functional teams
• An unparalleled bias for action with an ability to operate in an ambiguous, dynamic and fast paced environment with tight deadlines
• An understanding of digital marketing channels and how to best leverage them for growth
• Previous experience creating product campaigns
• A passion for data driven decisions and customer experience
• Ability to work with and influence remote teams

You will need to demonstrate:

• That you are a self-motivated individual with strong technical and analytical skills. (Candidates with growth focused product management and/or growth marketing experience preferred)
• That you are flexible and accountable
• Excellent team working skills
• Initiative to ensure product lifecycle success
• Strong design / innovation / product lifecycle skills
• A mix of technical and creative talent in product management with a focus on growth and innovation
• An affinity for, and examples of, data driven decisions which have enabled high growth in the past
• Long, proven track record of analytical and quantitative skills and use of hard data to develop experimentation roadmaps
• A willingness to roll up your sleeves and do whatever is necessary to help the team succeed

go to method of application »

Job Role:

The Continuous Innovation Specialist will be focusing on solutions, innovation, driving improvements, removal of waste, variances and defects, utilizing continuous improvement methodologies lean/six sigma/kaizen, fail fast, fail forward/Perpetual beta. This role will participate in the client’s discovery phase and have high impact on the operational & implementation layer and input on new client discovery phase. This role is a key position within a newly created team responsible for the delivery of process innovation and continuous improvement initiatives across multi-jurisdictions. It will play an important role in helping to foster a culture of sustainable change through the creation and embedding of LEAN methodology and the supporting framework, to deliver business transformation. He/She will be customer centric and have a good understanding of what it is to work backwards from the customer.

Minimum Requirements:

• BA/BI or Industrial Engineering degree or Qualification
• Lean Six Sigma Master Black Belt (ASQ Master Black Belt (MBB))
• To identify and deliver service improvement activity across the business through employing process improvement methodologies and the application of innovative thinking
• To work with key business stakeholders, and multi-jurisdictional ‘LEAN champions’, to build a continuous improvement environment to support an ongoing programme of change
• To lead and facilitate LEAN/process improvement-based workshops to drive ideas and solutions ·
• To support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working
• To identify trends and process variations as part of establishing a continuous improvement monitoring system
• To assist in the development and implementation of a ‘best-in-class’ continuous improvement strategy
• To take ownership of change initiatives from evolution/efficiency identification through to project delivery via internal governance and controls.
• To elicit requirements and drive process change using staff interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, business analysis and workflow analysis
• To work with other team members and business services departments to devise new support material based on the revised processes, to include training, reporting and systems enhancements
• To actively monitor project risks to foresee/identify potential problems and proactively identify solutions to address in advance
• To ensure the business impact and project objectives/dependencies are identified, reported on and managed at all times
• To set up a program, deliver coaching and run projects pan jurisdiction
• To complete post implementation reviews to ensure successful delivery has been achieved and to ensure that improvements can be made for future projects

Skills:

• Excellent understanding of continuous improvement concepts including Six Sigma, Lean, value stream mapping
• Ability to set-up, facilitate and lead service improvement/’WorkOut’ sessions with a range of business stakeholders (incl. Experience of process/value stream mapping)
• Business Analytics as a core skill.
• Exceptional analytical and conceptual thinking skills.
• Proficient in the use of Microsoft Office, including Project, Visio, Word, Excel, Outlook, and PowerPoint
• A ‘completer-finisher’ taking accountability for ideas from inception to delivery, in an environment that requires robust metrics to confirm success
• Experience of designing or implementing a framework of continuous improvement in a multijurisdictional organization
• Experience of hands-on implementation of continuous improvement programs and Lean solutions
• Experience of designing remediation plans to address productivity and efficiency issues, and track record of following through to ensure closure
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of Partners, senior managers, and subject matter experts
• Strong analytical, project and product management skills, including a thorough understanding of how to interpret business needs and translate them into operational requirements
• Experience of the whole project life cycle, able to operate in the initial conceptual design stage, in the depths of system testing, and at each stage in between

Attributes:

• Accountability
• Leadership
• Humility
• Collaboration
• Communication
• Objectivity
• Adaptability

Responsibilities:

• Support CI initiatives and company teams post event for completing action items.
• Perform post mortem meetings after events and address to-do list items.
• Offer weekly report on company activities to director of continuous improvement and management team.
• Create periodic format presentations on company implementation progress to management.
• Offer technical expertise to company on statistics, Six Sigma methodology, tools and practices.
• Assist departmental improvements.
• Set up standard work on best practices and update system on identified enhancements.
• Lead company’s Continuous Improvement Program.
• Review company’s business processes for enhancing effectiveness and benchmark with Industry Best Practice.
• Lead continuous improvement project teams on strategic projects within plant operations.
• Assess processes with set up continuous improvement techniques for performance optimization.
• Lead team meetings, document clear actions and enable timeline achievement.
• Handle information with parties during feedback sharing and drive enhancements.
• Train and mentor on Lean concepts to employees throughout organization.

go to method of application »

JOB ROLE:

• The Business to Business Project Manager will be responsible for the expansion of the Shop 2 Shop digital payments solution.

MINIMUM REQUIREMENTS:

• Matric
• Relevant Tertiary Qualification will be an advantage
• Able and willing to travel Nationally
• Comfortable in dealing with busy, informal businesses
• Minimum 3 years’ experience in project management in a sales environment
• Experience in a senior sales role managing a team / individuals
• Knowledge of the informal retail market an advantage
• Knowledge of Business to Business payments
• Knowledge of informal consumer behaviour
• Sales and project management experience is highly beneficial
• Knowledge of Cash in Transit businesses an advantage
• Knowledge of digital payments and growing a payment ecosystem a valuable advantage
• Ability to sell a hardware product tech solution to both local and foreign informal business owners
• Proven project and delivery management experience in a similar industry
• Excellent customer service skills
• Ability to maximize each sales opportunity with existing and prospective customers while developing and maintaining key client relationships
• Must have / develop a strong product knowledge as well as customer knowledge
• Must be able to work in an ever changing, fast paced environment
• Must be computer literate and proficient in the Microsoft Office suite

RESPONSIBILITIES:

• Assume an active role in managing the projects from start to finish
• Define the project scope of growing the payment ecosystem with all stakeholders
• Using organizational, planning and interpersonal skills, determine deliverables and final outcomes for the project
• Determines what resources are needed for each project and communicate / coordinate and implement them
• Track and monitor a timeline containing specific tasks to be completed, including milestones, or critical steps in the process that must be met for the project to proceed
• Be able to work independently and as a team player
• Anticipate roadblocks that can delay progress and develop plans to overcome them
• Upon completion of the project, monitor results to be sure that objectives are successfully met