The South African Bureau of Standards (SABS) is a South African statutory body that was established in terms of the Standards Act, 1945 (Act No. 24 of 1945) and continues to operate in terms of the latest edition of the Standards Act, 2008 (Act No. 29 of 2008) as the national institution for the promotion and maintenance of standardisation and quality in con...
Diploma in Customer Relations, Customer Services or a related field.
NQF Level 6
Duties and Responsibilities
Providing first level support to all SABS customers by handling customer complaints, queries, follow-ups of all which are channelled via incoming calls and emails and are handled within agreed turnaround time as per standards operating procedure.
Register all customer interactions to provide to provide necessary feedback.
20 Initiatives to Boost Employee EngagementAre you struggling with improving employee engagement at work? This article covers everything from better communication to building a strong workplace culture.
30 Common Interview Mistakes to AvoidThis piece examines 30 of the most common mistakes applicants make at interviews, so you know how to better avoid them.
Gmail
Yahoomail