Contracts Administrator at Empact Group

Overall Purpose:

• We are seeking a detail-oriented and highly organized Contract Administrator to oversee hygiene contracts and to join our team. The ideal candidate will be responsible for managing all aspects of hygiene service contracts to ensure high-quality services and compliance with regulations.

Education and Experience required:

• Bachelor's degree in business administration, facility management, or related field
• Previous experience in contract administration, preferably in the cleaning and hygiene industry
• Strong negotiation and communication skills
• Excellent attention to detail and organizational abilities
• Proficiency in SAP, Microsoft Office Suite
• Knowledge of cleaning and hygiene best practices and regulatory requirements

Key areas of responsibilities:

• Develop and maintain hygiene service contract specifications in collaboration with stakeholders
• Negotiate and finalise contracts with vendors and service providers, ensuring all terms and conditions are met.
• Monitor contract performance and compliance, and respond promptly to any issues or discrepancies
• Maintain accurate records of contract agreements, invoices, credit notes, capital expenditure requests, and payments, and ensure timely processing
• Prepare reports and provide regular updates to management on contract performance and any relevant issues.
• Collaborate with internal teams to ensure alignment between cleaning and hygiene services and company objectives.
• Stay informed about industry trends and regulations related to hygiene services, and make recommendations for improvements.
• Process annual price increases for all clients as per budget specification.
• Update Portal with client information and back up documents.

Knowledge skills and competencies:

• Certification in contract management or related field
• Experience working in a fast-paced environment
• Ability to effectively multitask and prioritize tasks
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team