Control Room Manager (Night-Shift) - Heldekruin Roodepoort at Fidelity Services Group

Minimum Requirements:

• Grade A
• Grade 12 / Matric
• Driver's License and own reliable transport
• Must Reside in Westrand Area.
• Computer Literacy in MS Office, CCTV, etc
• Must be able to work under pressure and for extended hours as and when required
• Strong ability to work shifts
• Work independently and within a team.
• A minimum of 5 years’ experience in the Security Industry Control room or Call Centre
• No criminal record or any Pending Cases
• Must be reliable and trustworthy
• Call Centre or Control Room Experience
• Receiving complaints and informing management accordingly
• Able to exercise and maintain discipline.

Job Specification...

• Fluent in English
• Telephone Ethics and Communication
• Experience in Excuquard, Listener, Milestone, Challager, Auto Cam
• Compiling Reports / Investigations
• CCTV Experience
• VUMACAM Experience