Coordinator - Accreditation P003130 at North West University

Job description

PURPOSE OF THE POSITION:

• To manage the Accreditation Data Base of the Potchefstroom, Mafikeng and Vaal Campus.
• Control new applications and remove cancelled facilities.
• Issue accreditation numbers and balance the payment of accreditation fees to GL.
• Ensuring the confidentiality and security of files and filing systems.
• Ensure all accreditation documentation and correspondence are issued in a timely manner.
• Arrange site inspections and ensure SCC are updated with all relevant information.
• Ensure client satisfaction. Staff management and personal development.

KEY RESPONSIBILITIES:

Administrative Control and Management:

• Manage BED accreditation database and verify documentation in order to successfully accredit potential Landlords.
• Manage new applications, remove declined facilities and update personal information of Landlords.
• Issue accreditation number to accredited landlords.
• Gather all required documentation and check for correctness.
• Manage accreditation mailbox to ensure all enquiries are answered in a timely manner and handling complaints in a courteous, professional manner.
• Control data capturing, sign off on basic reconciliations and compile reports.
• Ensure all accreditation documentation and correspondence are issued in a timely manner.

Site Inspections:

• Arrange and manage the inspection of properties as per application.
• Ensure all minimum requirements are met.
• Note all discrepancies and upload photographs.
• Arrange surprise visits and visits to properties for re-inspection.

Assisting other offices:

• Assist the Bursary Office.
• Verify information.

General Office Duties:

• In Greeting and directing visitors, answering phone inquiries and handling complaints in a courteous, professional manner.
• Ensuring office supplies are maintained, including checking inventory and working with vendors to always ensure adequate levels of necessary supplies.
• Operating copy equipment, fax machines, printers or other equipment necessary.
• Other general administrative duties.
   

Staff Management:

• Manage staff
• Personal development

Minimum requirements

• Any B.Com degree (NQF level 7).
• A minimum of 3 years’ work experience in an accreditation environment, dealing with applications, inspections and student related complaints.
• Experience in an administrative position.
• Experience in Jotform.

KEY FUNCTIONAL / TECHNICAL COMPETENCIES:

• Relevant and proven knowledge and experience specifically with regards to the NWU accreditation process.
• General computer literacy.
• Excellent written and verbal communication skills in English and Afrikaans.
• Maintain confidentiality and well thought out considered actions.
• Conflict resolution skills.
• Knowledge of Groupwise and Kuali Financial Systems.
• Computer competent, Microsoft office.

KEY BEHAVIOURAL COMPETENCIES:

• Attention to detail, problem solving skills and good interpersonal relationships
• Work under pressure and have good time management skills
• Should be driven, accountable and capable of good client service.
• The successful candidate must demonstrate high ethical standards, personal integrity, and a strong commitment to honesty. They must not have a history of involvement in fraudulent activities and must be resistant to undue influence, bribery, or corruption. 

Apply by: 12 August 2025