Coordinator Employee Services.COE COE.Administration and Secretarial Support (Support Services)(B70001) at Airports Company South Africa

Key Performance Output

The successful candidate will be reporting to Senior Supervisor Employee Services, and will be responsible but not limited to the following:

• Adhere to statutory regulations, organisational standards, policies and procedures. 
• Report non-compliance and implement corrective actions to ensure compliance. 
• Processing of allocated transactions in HR administration support services. 
• Record and Maintain HR data on the HR Information System in a timely and accurate manner. 
• Co-ordination of all HR support services. 
• Serve as a single point of contact for HR requests and queries. 
• Propose methods and interventions for improving customer service. 
• Compile management reports as required by HR management. 
• Ensure accuracy of information provided. 
• Provide administrative support to HRBPs and SHRMs as it relates to the execution of HR services across the HR value Chain, (Talent Acquisition, Employee Remuneration and Benefits, Employee Movements, Employee Performance, Training and Development, Employee Engagement and Employee Exit) 
• Provide assistance to employees by attending to all employee queries within agreed turnaround timeframes. Report on employee queries received as per set timelines. 
• Respond to requests, queries and complaints as and when required, direct accordingly. 
• Identify and provide feedback on cost saving initiatives within area of control.
• Build, support and maintain interpersonal and team relationships to ensure stable working environment and achievement of team objectives. 
• Ensure effective communication with stakeholders and customers to enable high satisfaction levels. 
• Maintain an effective network and timeous communication in the HR function. 

Technical Skills and Experience

The following skills and experience or the equivalent of such will be required: 

• Diploma in Relevant Area is essential.
• National Certificate in Payroll is recommended.
• 3-5 years operational HR Generalist experience across all functions is essential.
• Microsoft Office at advanced level.
• Code B;Motor vehicle licence is essential