Corporate Sales Administrator at Cape Union Mart

• An opportunity is available for a passionate and hardworking team player who wants to start their career in an Administrative role within the Corporate Sales Department.

Daily operational duties client facing:

Primary:

• Manage the corporate inbox and Engager CRM inbox
• Existing Key account management
• Stock consolidation lead

Secondary:

• Onboarding and assisting clients via telephone, email and the Corporate mail box as above.
• Checking stock availability on systems (Oracle/RMS, website, Pattern, WMS and Qlik sense)
• Process manual quoting and invoicing as and when required
• Payment clearance to Finance and follow up where necessary with regards to urgent orders
• Ensuring frequent follow up get’s shared with his clients with regarding their orders
• Ongoing daily contact via email/telephonic are being done with the DC Corporate team
• Complaints: Assist Sumaya and liaise with clients when orders are short delivered or clients receive damage goods 
• When any team are not on duty, he/she will assist in their absence, where possible

Daily operational duties with DC Corporate team:

• Assessing the Teams shared consolidation sheet after transfers has been processed by the DC Corp team
• Store stock consolidation lead with DPD follow ups daily
• Check stock availability on systems (Oracle/RMS, website, Pattern and Qlik sense) should It be filled via Retail
• Report outstanding stores and give updated feedback to the Operations/HO Comms team to ensure a follow up is done and task is completed
• Ensure Teams sheet is timeously updated, to keep both HO and DC Corp team updated
• Bi-monthly meetings with DC/HO Corp team, for open discussion
• Daily operational duties with Outdoor apparel/equipment  and Fashion Planning/Buying team:

Shipping dates – Local and International:

• Liaise with outdoor Planners/Buyers should we need to confirm shipping dates for incoming stock to assist our sheet deliverables
• Bi-Monthly meetings with Sumaya and the Men’s and ladies outdoor Planners
• Scrutinise Weekly Shipping and factory delivery date reports

Daily/Weekly duties Reporting:

• DC & DPD – Weekly query report,  Template for both HO/DC Leadership and Team to view, where both parties can share and update on improvement areas and where SLA’s have been broken.

Requirements 

• Matric is essential
• A relevant tertiary qualification preferred
• Proficient in Microsoft Office – required
• Working knowledge of CMS – advantage
• Meticulous with a strong numerical ability
• An orderly and well thought out work approach
• Confident and professional with strong interpersonal skills
• A valid driver’s license is preferred

Competencies Required

• An effective communicator – articulate with excellent English written communications skills
• An effective team player
• Results & Deadline focused
• Ability to make sound decisions – use initiative with decision making and problem solving
• Resilient and tenacious in a fast-paced and ever-changing environment
• Ability to prioritize, manage your time, maintain high levels of drive & initiative while under pressure
• Methodical, detail-orientated and accurate
• Proactive, innovative, passionate, committed, self-motivated, driven and trustworthy