Cosmetics Manager (40hr) - Foschini - Fourways at TFG (The Foschini Group)

• We are looking for a passionate, results-driven Cosmetics Manager to lead our beauty department and deliver an exceptional customer experience. The successful candidate will combine strong retail leadership with a genuine passion for beauty, skincare, fragrance, and cosmetic trends. You will be responsible for driving sales performance, leading and developing a high-performing team, building customer loyalty, and ensuring world-class execution of cosmetic brand standards. If you thrive in a fast-paced retail environment and enjoy inspiring customers and teams alike, this role is for you. 

Responsibilities

• Drive sales, turnover, and profitability to achieve departmental targets.
• Lead, motivate, and develop a high-performing cosmetics team.
• Recruit, coach, and manage staff through performance management and ongoing development.
• Deliver exceptional customer service and beauty consultations to enhance the customer experience.
• Build strong customer relationships that drive loyalty and repeat business.
• Manage stock levels, replenishment, and inventory controls to minimize shrinkage.
• Execute cosmetic brand standards, visual merchandising, and promotional campaigns.
• Partner with cosmetic brand representatives to maximize sales opportunities and product knowledge.
• Monitor beauty trends and customer preferences to identify growth opportunities.
• Control expenses and ensure compliance with company policies and operational procedures.

Qualifications

• Matric / Grade 12 qualification.
• Cosmetics, Beauty Retail, or related industry experience is essential.
• Minimum 3 years' management experience within a cosmetics or beauty retail environment.
• Proven track record of achieving sales targets and driving retail performance.

Skills

• Sales leadership and commercial acumen.
• Customer relationship management.
• Beauty and cosmetic product knowledge.
• Strategic sales planning and execution.
• Team leadership, coaching, and development.
• Inventory and stock management.
• Visual merchandising and brand execution.
• Strong communication and interpersonal skills.
• Analytical and problem-solving abilities.

Competencies and Behaviours for Success

• Passion for beauty, cosmetics, and customer service excellence.
• Strong customer focus with the ability to build lasting relationships.
• Results-oriented with a drive to exceed targets.
• Leads with enthusiasm, energy, and accountability.
• Excellent planning, organizing, and multitasking skills.
• Sound decision-making and problem-solving abilities.
• Ability to adapt quickly to changing business needs and beauty trends.
• High attention to detail and commitment to quality execution.
• Creates a positive and motivating team environment.
• Takes initiative and works effectively both independently and collaboratively.