Hot Jobs at TFG (The Foschini Group)

The Opportunity:

• TFG is looking for fun, energetic, excited and hardworking SEASONAL employees to help create the ultimate shopping experience during the festive period.
• If you love retail, have a strong selling instinct, thrive in a fast-paced environment, and enjoy connecting with people — we’d love to hear from you!

Responsibilities:

• Being an ambassador for our brand and creating an unforgettable shopping experience for our customers
• Exceed Customer expectations by identifying and providing them with the best possible solutions.
• Actively keeping track of sales performance against target.
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
• Searching out opportunities for making new sales.
• Ensure timely replenishment of merchandise to ensure the store is consistently customer-ready.

Requirements:

• A positive, can-do attitude
• Be a South African Citizen
• Excellent communication and selling skills
• Passion for retail and fashion – advantageous 
• Sales driven and customer focused
• Possess a strong work ethic 
• Demonstrate initiative to deliver results.
• Ability to thrive under pressure
• The ability to deal efficiently with customer queries and complaints
• Willing to work retail hours
• Reliable transport
• Available to start immediately 

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• We are looking for a passionate, results-driven Cosmetics Manager to lead our beauty department and deliver an exceptional customer experience. The successful candidate will combine strong retail leadership with a genuine passion for beauty, skincare, fragrance, and cosmetic trends. You will be responsible for driving sales performance, leading and developing a high-performing team, building customer loyalty, and ensuring world-class execution of cosmetic brand standards. If you thrive in a fast-paced retail environment and enjoy inspiring customers and teams alike, this role is for you. 

Responsibilities

• Drive sales, turnover, and profitability to achieve departmental targets.
• Lead, motivate, and develop a high-performing cosmetics team.
• Recruit, coach, and manage staff through performance management and ongoing development.
• Deliver exceptional customer service and beauty consultations to enhance the customer experience.
• Build strong customer relationships that drive loyalty and repeat business.
• Manage stock levels, replenishment, and inventory controls to minimize shrinkage.
• Execute cosmetic brand standards, visual merchandising, and promotional campaigns.
• Partner with cosmetic brand representatives to maximize sales opportunities and product knowledge.
• Monitor beauty trends and customer preferences to identify growth opportunities.
• Control expenses and ensure compliance with company policies and operational procedures.

Qualifications

• Matric / Grade 12 qualification.
• Cosmetics, Beauty Retail, or related industry experience is essential.
• Minimum 3 years' management experience within a cosmetics or beauty retail environment.
• Proven track record of achieving sales targets and driving retail performance.

Skills

• Sales leadership and commercial acumen.
• Customer relationship management.
• Beauty and cosmetic product knowledge.
• Strategic sales planning and execution.
• Team leadership, coaching, and development.
• Inventory and stock management.
• Visual merchandising and brand execution.
• Strong communication and interpersonal skills.
• Analytical and problem-solving abilities.

Competencies and Behaviours for Success

• Passion for beauty, cosmetics, and customer service excellence.
• Strong customer focus with the ability to build lasting relationships.
• Results-oriented with a drive to exceed targets.
• Leads with enthusiasm, energy, and accountability.
• Excellent planning, organizing, and multitasking skills.
• Sound decision-making and problem-solving abilities.
• Ability to adapt quickly to changing business needs and beauty trends.
• High attention to detail and commitment to quality execution.
• Creates a positive and motivating team environment.
• Takes initiative and works effectively both independently and collaboratively.

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• The position forms part of Group Internal Audit, within the broader Group Risk & Assurance division, and reports directly to a Group Audit Manager.

Responsibilities

• Plan and project manage each assigned internal audit project, from initiation to completion
• Process Analysis (Narrative and Flowchart) and maintenance of process analysis documentation
• Risk and Control Identification
• Risk and Control Matrix development and maintenance
• Key control identification
• Audit Scope Determination per process or project
• Audit Programme Development
• Workpaper preparation as per audit programme steps
• Finding preparation and validation with control owner
• Draft Report Preparation
• Audit file closure and quality review
• Development of testing logic for data-enabled internal audit projects, including User Acceptance Testing prior to release to production
• Control Self-Assessment design, preparation, distribution, response collation and results reporting
• Remedial actions follow up (Issue Tracking) and maintenance
• Preparation of elements to be used as part of Executive and Board Reporting

Qualifications

• Bcom/BTech Internal Audit or Accounting degree
• Member of the Institute of Internal Auditors (IIA), or other relevant professional institution such as SAICA, SAIPA, etc.
• Qualified CIA, CA (SA) or other relevant professional certification or qualification
• 3 - 5 years’ proven audit experience
• Experience in leading internal audit projects
• Experience with analytical tools such as ACL, IDEA and PowerBi
• Experience in leveraging AI technology across all phases of audit projects
• Proficient and experienced in the application of accounting principles, financial assertions, and the auditing of financial controls
• Proficient in MS Office applications, such as Word, Excel, PowerPoint

Skills:

• Professional, excellent written and verbal communication skills, and a good eye for detail
• Ability to effectively engage at senior levels of Management and represent the Group Internal Audit department during formal meetings
• Good at problem solving, multitasking and critical thinking
• Be able to work under pressure while maintaining accuracy and quality
• Open to embracing new technologies / ways of working
• Be customer centric with excellent interpersonal skills

Behaviours: 

• Being Resilient - rebounding from setbacks and adversity when facing difficult situations.
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Cultivates Innovation - creates an environment that fosters and nurtures a culture of creativity which drives success
• Decision Quality - consistently makes timely, well-rounded and informed decisions
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
• organisational Savvy - understands and navigates dynamics created by processes, systems, and people
• Situational Adaptability - effectively adjusts their behaviour, approach, and decision-making based on the situation
• Strategic Mindset - thinks and plans strategically, focusing on the long-term goals and objectives of the organisation
   

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Job Description
Responsibilities:  

• Implement in-store VM execution 
• Be in touch with latest Fashion Trends 
• Adhere to housing and trend guidelines 
• Manage the visual elements and ensure world-class standards 
• Plan and prioritize visual activities 
• Implement adequate control systems to manage VM standards 
• Deliver a great Customer Brand Experience 
• Manage Assets & Expenses 

Qualifications: 

• A Matric Certificate. 
• Visual merchandise experience (essential) 
• Retail experience 

Skills: 

• Excellent communication skills 
• Your ability to persuade and influence 
• Sound business acumen 
• Passion to be a part of a leading fashion brand 

Competencies and behaviours for success:

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 

go to method of application »

Job Description
Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
   

go to method of application »

Job Description
Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

go to method of application »

Job Description
Responsibilities:  

• The ability to support the store management team to provide outstanding leadership to the store team. 
• Ensures the team executes operational excellence through a customer centric mindset. 
• Generating high levels of motivation and commitment within the store. 
• Allocate time effectively; handle multiple tasks and completing priorities. 
• Provide input and manage merchandise and visual principles. 
• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. etc). 

Qualification: 

• A Matric certificate.

Skills: 

• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 
• High flexibility and ability to adapt to different customers and situations. 
• A high sense of urgency with demonstrated ability to work independently. 
• High flexibility and ability to adapt to different customers. 
• An outstanding leadership, interpersonal and communication skills. 
• Ability to work a flexible schedule to meet the needs of the business. 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers. 
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management

Behaviours for success:  

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently. 
• The ability to take initiative. 
• A high level of attention to detail 
   

go to method of application »

Job Description
Responsibilities:  

• The ability to support the store management team to provide outstanding leadership to the store team. 
• Ensures the team executes operational excellence through a customer centric mindset. 
• Generating high levels of motivation and commitment within the store. 
• Allocate time effectively; handle multiple tasks and completing priorities. 
• Provide input and manage merchandise and visual principles. 
• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. etc). 

Qualification: 

• A Matric certificate.

Skills: 

• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 
• High flexibility and ability to adapt to different customers and situations. 
• A high sense of urgency with demonstrated ability to work independently. 
• High flexibility and ability to adapt to different customers. 
• An outstanding leadership, interpersonal and communication skills. 
• Ability to work a flexible schedule to meet the needs of the business. 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers. 
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management

Behaviours for success:  

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently. 
• The ability to take initiative. 
• A high level of attention to detail 

go to method of application »

Job Description
Responsibilities:  

• The ability to support the store management team to provide outstanding leadership to the store team. 
• Ensures the team executes operational excellence through a customer centric mindset. 
• Generating high levels of motivation and commitment within the store. 
• Allocate time effectively; handle multiple tasks and completing priorities. 
• Provide input and manage merchandise and visual principles. 
• Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. etc). 

Qualification: 

• A Matric certificate.

Skills: 

• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 
• High flexibility and ability to adapt to different customers and situations. 
• A high sense of urgency with demonstrated ability to work independently. 
• High flexibility and ability to adapt to different customers. 
• An outstanding leadership, interpersonal and communication skills. 
• Ability to work a flexible schedule to meet the needs of the business. 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers. 
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management

Behaviours for success:  

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently. 
• The ability to take initiative. 
• A high level of attention to detail 

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Job Description

• The Data Analyst III is responsible for assisting business teams and management with the development and implementation of operational metrics, dashboards, and reporting. They use visualisation tools to understand and manipulate complex datasets to generate impactful visualisations. Additionally, they provide ad-hoc reporting services and continually develop new methods for data analysis.

Responsibilities

• Build and manage ESG data structures and reporting linkages on ESG data system, Workiva across the Group, including the integration of acquisitions.
• Develop ESG dashboards and performance insights to track Sustainability Linked-Loan targets, strategic ESG metrics, climate performance and CSI indicators.
• Optimise the ESG data platform and processes, improving automation, data flows, reporting linkages and version control.
• Strengthen ESG data governance and assurance readiness through clear data definitions, methodologies, calculation protocols, controls and supporting evidence.
• Coordinate Group-wide ESG data collection and reporting across business units and regions for annual reporting, ratings agencies, CDP, regulatory submissions and other key reporting requirements.
• Manage and maintain the supporting evidence required for external assurance.
• Support climate and GHG emissions data management, including emissions baselines, climate targets, performance tracking and data required for the Group’s climate transition plan.
• Support and train ESG data owners on platform use, reporting requirements, data definitions, controls and evidence requirements. 

Qualifications

• 3-year Bachelor’s degree or other equivalent qualification in Data Analytics; Computer Science; Information systems; or Finance.
• Postgraduate qualification or formal studies in Sustainability or Environmental Management studies would be preferred  
• Certification or training in Carbon Accounting, Sustainability Reporting would be preferred  

Skills

• Experience managing large, complex datasets across multiple stakeholders, business units or regions
• Advanced Excel and Power Query are essential. API’s and SQL are desirable
• ESG reporting, sustainability data management 

Behaviours 

• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems
• Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Organizational savvy - understands and navigates dynamics created by processes, systems, and people 

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Job Description

• The Senior Finance Shared Services Manager is responsible for leading the AP Non-Merchandise, Rental & Utilities, Sundry Debtors, General Accounting for Payroll, and balance sheet reconciliation reporting and monitoring portfolios within Central Finance Shared Services.
• The role ensures accurate, complete and timely processing, reporting, reconciliations, query resolution and financial controls across these areas, while maintaining strong compliance with company policies, statutory requirements, audit expectations and internal control standards.
• The role also leads Finance Service Management, including the Finance Frontline team and the Synergy platform operating model. It is accountable for ensuring that finance queries are correctly routed, prioritised, tracked and resolved within agreed service levels, with clear ownership, escalation paths, SOP adherence and management reporting.
• A critical purpose of the role is to drive process standardisation across Finance Shared Services by embedding Synergy as the single platform for service execution, SLA monitoring, SOP governance, workload visibility, issue trend analysis and continuous improvement. The role partners with operational managers, Finance Process & Systems, IT, business stakeholders and external partners to simplify ways of working, strengthen governance, reduce manual effort and improve the reliability of finance service delivery.

Responsibilities

• Lead the AP Non-Merchandise, Rental & Utilities, Sundry Debtors and Payroll Accounting teams to deliver accurate, complete and timely transactional processing, reconciliations, reporting and query resolution.
• Maintain strong financial governance, internal controls and audit readiness across supplier payments, rental and utilities, sundry debtor collections, payroll accounting and balance sheet reconciliations.
• Own balance sheet reconciliation reporting and monitoring, ensuring aged items, reconciling differences and control gaps are visible, owned, escalated and resolved within agreed timelines.
• Lead Finance Service Management, providing a clear single-entry point for finance queries with effective intake validation, ticket routing, escalation, service tracking and customer communication.
• Embed Synergy as the core platform for Finance Shared Services delivery – ticket management, SLA monitoring, SOP adherence, workload visibility, root-cause analysis and operational reporting.
• Drive process standardisation, simplification and automation in partnership with Finance Process & Systems, IT and business stakeholders to improve accuracy, speed and control and reduce rework.
• Develop, monitor and present operational performance metrics across all service lines to support proactive decision-making and continuous improvement.
• Build strong relationships with business stakeholders, suppliers and auditors, and lead, coach and develop managers and teams to strengthen accountability, compliance and service excellence.

Qualifications

• CA(SA) qualification (essential)
• Minimum of 8 to 10 years' progressive finance, accounting or shared services experience
• Minimum of 3 to 5 years in a senior leadership or managerial role overseeing high-volume finance operations – accounts payable, rental and utilities, sundry debtors, payroll accounting and balance sheet reconciliations
• Proven experience in a Finance Shared Services environment, including service management platforms, SLA governance and SOP ownership
• Track record in process improvement, workflow optimisation, automation and finance transformation
• Strong controls, audit readiness and operational reporting capability
• Well-developed stakeholder management and team leadership skills

Skills:

• Advanced technical accounting and financial control expertise, with strong command of reconciliations, general ledger integrity and month-end close disciplines
• Strong operational and process management skills, including workflow design, capacity planning, SLA management and standard operating procedure ownership
• Analytical and problem-solving ability, with the capability to interrogate large transactional data sets, identify root causes and translate findings into corrective action
• Proficiency in ERP and finance systems (e.g. SAP or equivalent), service management platforms and advanced Microsoft Excel; comfortable with automation and reporting tools
• Excellent stakeholder engagement and communication skills, able to influence at senior level and explain financial matters clearly to non-finance audiences
• People leadership and coaching skills, with proven ability to build, develop and retain high-performing finance teams across multiple service lines
• Strong planning, prioritisation and time management skills to manage competing deadlines in a high-volume environment
• Change management and continuous improvement skills, with the ability to drive standardisation and adoption of new ways of working

Behaviours:

• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Decision Quality - consistently makes timely, well-rounded and informed decisions
• Strategic Mindset - thinks and plans strategically, focusing on the long-term goals and objectives of the organisation
• Being Resilient - rebounding from setbacks and adversity when facing difficult situations.
• Building Effective Teams - forms, develops and leads a group of individuals toward the achievement of a common team objective

go to method of application »

Job Description
Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

go to method of application »

Job Description
Responsibilities:  

• Driving turnover to ensure achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Experience: 

• A Grade 12 qualification 
• A minimum of 3 years retail or admin experience 
• Previous Retail Management experience

Skills: 

• Have an interest in fashion 
• A passion for excellent Customer services and sales environment  
• Figure and admin orientated 
• Organised and thorough  
• Profit and turnover driven 
• Able to manage risk within the store 
• The ability to communicate and persuade effectively at all levels 
• Ability to show initiative and be resourceful 
• Ability to source and implement effective solutions in a fast-paced environment 
• Customer Service Delivery 
• Office Systems 
• Policy & Procedures 
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

Behaviours:  

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

go to method of application »

Job Description
Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
   

go to method of application »

Job Description
Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

go to method of application »

Job Description

• The Incentive & Sales Data Analyst with direct reporting line to the Head of Operations VAS.
• This individual would be responsible for driving implementation of the TFG VAS business across multiple channels – Media , Insurance and Mobile including identifying key strategic partners to support growth across VAS channels and being responsible to manage VAS & Mobile incentive payments ( Mobile SPIF’s, VAS payments across multi-channels and across all TFG divisions to support accurate payment and identifying trends including data analysis to support channel decisions. The successful candidate would work closely with VAS Operations, Media , Insurance and Mobile functions. 

Responsibilities
Incentive Management 

• Manage and implement VAS incentive structures and payments 
• Analysis and reporting across Media, Insurance, and Mobile functions
• Reconcile incentive spend with Finance

Sales Performance Tracking & Reporting 

• Monitor POS and DAS performance across all channels
• Track vs targets and report at brand, division, and store level 
• Analyse cancellations, zero-sales stores, and underperformance 
• Identify risk and opportunities across channel and division

Strategy Development & Execution 

• Develop data-driven strategies to improve: 
• Sales growth 
• VAS Incentive model  
• Support and execute campaigns across channels

Data Analysis & Insights 

• Extract and analyse operational data 
• Build and maintain dashboards and reports 
• Provide actionable insights to support decision-making

Stakeholder & Operational Support 

• Work with Operations, Finance, IT, and Business teams 
• Support training, campaigns, and change management 
• Communicate performance and incentive updates regularly 
• Strong communication and presentation skills to communicate strategy and results to external and internal stakeholders. 
• Ability to collaborate effectively across different departments and functions

Qualifications

• Bachelor's Degree or Diploma
• Min 5 years' experience with reporting and analysing data dashboards  
• Strong budget and P&L skills
• Experience with digital sales & platform technologies

Skills

• Ability to analyse sales, incentive, and operational data and generate insights from report
• Working knowledge of AI platforms – Copilot, Claude, Chat GTP, etc. 
• Understanding ROI, cost per sale, incentive spend, and profitability 
• Stakeholder management working across functions - Operations, Finance, Media, Insurance and Mobile  
• Developing data-led strategies for growth and performance improvement 
• Tracking targets vs actuals, identifying underperformance, and implementing interventions 
• Reporting, presentations, and weekly incentive updates to business stakeholders 
• Process improvement & problem solving 
• Identifying inefficiencies, fraud risks, and opportunities in channel  
• Working with dashboards, reporting tools (e.g., Power BI), and data systems 

Behaviours

• Tech Savvy - leverages new technology to enhance productivity, improve problem solving, and support business growth
• Strategic Mindset - thinks and plans strategically, focusing on the long-term goals and objectives of the organisation
• Manages Complexity - interprets
• Cultivates Innovation - creates an environment that fosters and nurtures a culture of creativity which drives success
• Manages Ambiguity - adapts effectively to situations that are complex, uncertain, or lack guide

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Job Description
Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

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Job Description
Responsibilities:  

• Provide feedback to management regarding stock issues and movements 
• Drive the ultimate customer experience 
• Ensure sales targets are met 
• Managing the receiving and dispatching of stock 
• Processing stock within specified time frames 
• Facilitating efficient rotation of stock, from the stockroom to the sales floor 
• Ensuring the neatness and Housekeeping standards are world class 
• Manage Shrinkage in line with company standards 

Qualifications:

• A Grade 12 qualification or equivalent 
• Retail experience (essential) 
• 2 years Stockroom experience (Advantageous) 
• Hospitability background (Advantageous) 

Skills: 

• A customer-centric attitude and approach 
• Excellent communication skills (verbal and written) 
• Ability to give direction to stockroom team 
• Must be able to work a flexible schedule to meet the needs of the business and will require weekends and evening shifts 

Competencies and behaviours for success:  

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 

go to method of application »

Job Description
Responsibilities:  

• Achievement of all store turnover, new accounts & rewards 
• Providing excellent customer service 
• Stock management 
• Daily stock counts 
• Visual merchandising 
• Execution of administrative tasks 

Qualifications: 

• Beauty related qualification desirable 
• 2-3 years retail experience 
• 1-2 years cosmetics experience 

Skills:  

• Excellent selling skills 
• Strong interest in retail and the cosmetic field in particular 
• The ability to communicate and persuade effectively at all levels 
• Ability to show initiative and be resourceful 
• Ability to source and implement effective solutions in a fast-paced environment 
• Customer Service Delivery 
• Planning & Organising  
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

Competencies and behaviours for success:  

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 

go to method of application »

Job Description
Responsibilities:  

• Achievement of all store turnover, new accounts & rewards 
• Providing excellent customer service 
• Stock management 
• Daily stock counts 
• Visual merchandising 
• Execution of administrative tasks 

Qualifications: 

• Beauty related qualification desirable 
• 2-3 years retail experience 
• 1-2 years cosmetics experience 

Skills:  

• Excellent selling skills 
• Strong interest in retail and the cosmetic field in particular 
• The ability to communicate and persuade effectively at all levels 
• Ability to show initiative and be resourceful 
• Ability to source and implement effective solutions in a fast-paced environment 
• Customer Service Delivery 
• Planning & Organising  
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

Competencies and behaviours for success:  

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 

go to method of application »

Job Description

• The Change Lead I is responsible for managing change management activities and applying structured methodologies. They develop strategies to drive adoption of changes, support communication efforts, and design and deliver communications for project teams. Additionally, they assess and plan change interventions and are responsible for all new systems training and implementation needs.

Responsibilities

• Lead and support change management activities for systems, process and operational changes in line with the logistics strategy.
• Plan, coordinate and deliver systems and business process training to end users within Logistics.
• Design, develop and maintain training content, user guides, SOPs, quick reference guides and supporting documentation.
• Support system implementations, process changes and operational rollouts by preparing users for change and driving adoption.
• Conduct process mapping, identify process gaps and recommend practical process improvements.
• Work closely with operational teams, support functions, vendors and key stakeholders to ensure successful delivery of change initiatives.
• Track training progress, user readiness, adoption levels and post-implementation feedback.
• Provide post-go-live support to users and assist with resolving system, process or training-related queries. 
• Communicate clearly and effectively with stakeholders at all levels to ensure understanding, alignment and engagement.
• Support project planning, coordination and execution for training, systems and process improvement initiatives. 
• Build and maintain strong working relationships with employees and external vendors associated with key functional areas.
• Be available to travel extensively for training, projects and implementation support, including being away for extended periods or for the full duration of a project where required.

Qualifications
Qualification and Experience

• Diploma, Graduate Degree, or Post Graduate Degree.  
• Experience in Change Management, Systems Training and Implementations, Business Process Training or similar role (4+ years essential). 
• Experience in developing training material, user guides, SOPs, and end-user training sessions.
• Integral understanding and experience in Logistics, Supply Chain and Distribution Centre Operations will be advantageous.    
• Experience engaging with cross-functional stakeholders and supporting end users through change. 
• Working knowledge of Warehouse Management Systems (Manhattan) will be preferable. 
• Good working knowledge of current computer software packages, including Microsoft Office applications, AI-enabled productivity tools, and digital platforms used for training, reporting, and process documentation.
• Experience in Reporting, Tracking Training Progress and measuring Change/Readiness adoption.
• Strong planning, organisational and interpersonal skills, with the ability to coordinate priorities and engage effectively across teams.
• Reporting and Data Analysis.

Skills

• Reporting and Data Analysis 
• Policy and Procedures 
• Change Management 
• Training Facilitation and Coaching 
• Process Mapping and Process Improvement  
• Systems Thinking 
• Requirement Analysis 
• Stakeholder Engagement 
• Project Management and Coordination 
• Planning and Organising  
• Communication and Presentation Skills 
• Analytical Thinking and Problem Solving 
• SOP and Training Material Development 
• User Adoption and Change Readiness 
• Good Analytical and Problem-Solving Skills 
• High Attention to detail 

Behaviours 

• Builds Effective Teams - forms, develops and leads a group of individuals toward the achievement of a common team objective.
• Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner.
• Drives Results - sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results.
• Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives.
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes.
   

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Job Description

• The Instructional Designer II is responsible for designing and developing more complex learning materials, including online courses and training modules. They collaborate with business SMEs to identify course objectives and content and apply advanced instructional design theories. Additionally, they maintain project plans and documentation, and provide internal QA.

Responsibilities

• Design and develop more complex learning materials.
• Collaborate with business SMEs to identify course objectives.
• Apply advanced instructional design theories and methods.
• Maintain project plans and documentation.
• Provide internal QA and peer review.
• Present learning solutions to key stakeholders.
• Stay updated with trends in learning and development.
• Conduct comprehensive learning needs analysis

Qualifications

• Qualification in Human Resource Management, Instructional Design, Educational Technology, ODETDP, or a related field
• 3 years relevant experience
• Project management and change management experience or exposure
• Curriculum planning and design skills; Ability to create high-quality digital, facilitated, and blended learning frameworks and storyboards

Skills: 

• Data Collection & Analysis
• Human resources systems & tools
• Planning & Organizing
• Verbal Communication
• Translate complex concepts into simplex and meaningful comprehensible learning solutions
• Exceptional application Adult Learning Principal
• In depth understanding design principles like ADDIE, 5Di, SAM etc
• Ability to use authoring tools: like Articulate rise, InDesign, Vyond etc
• Exceptional Project Management skills

Behaviours: 

• Business Insight 
• Communicates Effectively 
• Ensures Accountability 
• Instils trust 
• Manages Complexity 
• Optimizes Work Processes 
• Plans and Aligns
• Tech Savvy 

go to method of application »

Job Description
Responsibilities:  

• Achievement of all store turnover, new accounts & rewards 
• Providing excellent customer service 
• Stock management 
• Daily stock counts 
• Visual merchandising 
• Execution of administrative tasks 

Qualifications: 

• Beauty related qualification desirable 
• 2-3 years retail experience 
• 1-2 years cosmetics experience 

Skills:  

• Excellent selling skills 
• Strong interest in retail and the cosmetic field in particular 
• The ability to communicate and persuade effectively at all levels 
• Ability to show initiative and be resourceful 
• Ability to source and implement effective solutions in a fast-paced environment 
• Customer Service Delivery 
• Planning & Organising  
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

Competencies and behaviours for success:  

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 

go to method of application »

Job Description
Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

go to method of application »

Job Description
Responsibilities:  

• Achievement of all store turnover, new accounts & rewards 
• Providing excellent customer service 
• Stock management 
• Daily stock counts 
• Visual merchandising 
• Execution of administrative tasks 

Qualifications: 

• Beauty related qualification desirable 
• 2-3 years retail experience 
• 1-2 years cosmetics experience 

Skills:  

• Excellent selling skills 
• Strong interest in retail and the cosmetic field in particular 
• The ability to communicate and persuade effectively at all levels 
• Ability to show initiative and be resourceful 
• Ability to source and implement effective solutions in a fast-paced environment 
• Customer Service Delivery 
• Planning & Organising  
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

Competencies and behaviours for success:  

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 

go to method of application »

The Opportunity:

• TFG is looking for fun, energetic, excited and hardworking SEASONAL employees to help create the ultimate shopping experience during the festive period.
• If you love retail, have a strong selling instinct, thrive in a fast-paced environment, and enjoy connecting with people — we’d love to hear from you!

Responsibilities:

• Being an ambassador for our brand and creating an unforgettable shopping experience for our customers
• Exceed Customer expectations by identifying and providing them with the best possible solutions.
• Actively keeping track of sales performance against target.
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
• Searching out opportunities for making new sales.
• Ensure timely replenishment of merchandise to ensure the store is consistently customer-ready.

Requirements:

• A positive, can-do attitude
• Be a South African Citizen
• Excellent communication and selling skills
• Passion for retail and fashion – advantageous 
• Sales driven and customer focused
• Possess a strong work ethic 
• Demonstrate initiative to deliver results.
• Ability to thrive under pressure
• The ability to deal efficiently with customer queries and complaints
• Willing to work retail hours
• Reliable transport
• Available to start immediately 

go to method of application »

Job Description
Responsibilities:  

• Being an ambassador for our brand and offering amazing customer experience. 
• Exceed customer expectations by identifying and providing them with the best possible solutions. 
• Actively keeping track of sales performance against target. 
• Selling a diverse product range and keeping up to date with the latest décor and fashion trends. 
• Searching out opportunities for making new sales. 
• Assist with replenishing of stock to ensure the store is ready for our customers at all times. 

Qualifications & Experience: 

• Grade 12 (Matric) 

Skills:  

• Passionate about people is a must. 
• Target driven and experience focused. 
• Good verbal/ written communication skills
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail 
• Builds Customer Loyalty
• Customer Service Delivery
• Navigates Customer Challenges
• Negotiation & Selling

Behaviours:

• Adhering to Standards - Ensures quality and compliance in the delivery of their work
• Continual Improvement - Actively seeks opportunities to continually improve processes
• Decision Making - Analyses complex situations to ensure effective and timely choices
• Driving & Perservering
• Meeting Customer Expectations - Consistently delivers exceptional customer service
• Planning & Organising - Uses a structured approach to effectively manage tasks
• Relating & Networking
   

go to method of application »

Job Description
Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

go to method of application »

Job Description
Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Experience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

• Builds Customer Loyalty
• Customer Service Delivery
• Customer Value Management
• Customer-Focused Approach
• Effectively Presents Solutions
• Initiates Compelling Sales Conversations
• Knows the Buying Influences
• Leverages Digital Communications with Customers
• Manages Resistance
• Managing the Sales Process
• Navigates Customer Challenges
• Negotiation & Selling
• Planning & Organizing
• Policy & procedures
• Strategic Sales Planning
• Leadership

Behaviors

• Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
• Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
• Customer Focus - understands, anticipates, and meets the needs and expectations of customers
• Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
• Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
• Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
• Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
• Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others

go to method of application »

Responsibilities

• New Product Development & Prototyping
• Research & Innovation
• Technical development & documentation
• Team Leadership & Workshop oversight
• Cross Functional collaboration

Qualifications

• Degree or diploma in Furniture design, industrial design, product engineering or related field
• 7-10 years of experience in furniture prototyping, R&D or technical development, preferably in a high-end or design-led environment
• Strong understanding of traditional and modern furniture construction techniques and sewing techniques
• Proficiency in CAD software
• Familiarity with production processes
• Knowledge of sustainability and circular design principles is advantageous
• Strong problem solving, organizational and communication skills
• Passion for craftsmanship, innovation, and storytelling through design