Counter Sales: Longmeadow (Longmeadow) at ACDC Dynamics SA

• Purpose of the Role: The Counter Salesperson is the first contact for customers entering the store, providing excellent customer service, answering queries, and ensuring maximum customer satisfaction.

Responsibilities:

• Greeting customers and taking orders
• Possessing excellent product knowledge, particularly in lighting, to inform and increase sales
• Following up on orders to prevent delays and customer frustration
• Ensuring a clean and tidy counter
• Ensuring that each customer leaves the store satisfied
• Assisting all customers at the counter with their queries
• Treating all customers with respect and courtesy
• Counter sales, including quotations and queries
• Maintaining own Back Order Report
• Managing time effectively
• Ensuring that specials and brochures are up to date on the Trade Counter
• Additional responsibilities deemed necessary by management
• Handling all telephonic sales quotations and queries
• Loading/capturing all sales orders and quotations on the computer system
• Managing all back orders and following up regularly
• Advising customers of stock availability
• Regularly monitoring all quotes given
• Assisting when and where needed
• Join us at ACDC Express Branch, where you can utilize your expertise in lighting to help customers and contribute to a dynamic team.

Requirements

Attributes:

• Excellent attention to detail
• Punctuality
• Ability to work well under pressure
• Good communication and interpersonal skills
• Good organizational and administrative skills
• Electrical qualification is an advantage
• Strong team spirit
• Experience in a consumer/retail environment selling electrical products
• Excellent verbal and oral communication skills
• Ability to work in a high-pressure environment
• Customer service and good interpersonal skills
• Physical fitness and excellent stamina

Requirements:

• Must come from an electrical background
• Proficiency in lighting products and solutions